Owner's manual
9200-0305-0M Rev B LSM Series
22
TROUBLESHOOTING
Symptom
Probable Cause
Action
The scale indicator will not
power up.
Blown in-line fuse
Replace in-line fuse, the fuse holder is
located near the battery or the indicator.
Voltage is less than 11
volts.
Repair faulty electrical system. The scale
indicator panel requires at least 11 volts to
operate properly.
Indicator turns off or resets
in the middle of a
transaction.
Low voltage to control
panel.
Check other electrical equipment that may be
operating.
Check for corrosion or damaged wiring.
Measure voltage.
The weight reading on the
indicator is unstable.
The circuit board in the
control panel may be wet or
the junction box for the load
cells may have moisture.
Dry any areas that are contaminated with
moisture.
Check for leaks and reseal.
A load cell cable may be
pinched or damaged.
Contact Cardinal Tech Support or a qualified
dealer for support.
Cutting the load cell cable will void the
warranty.
Special repair techniques are required.
The scale has a positive
error when loading or a
negative error when
unloading.
Mechanical binding
problem on scale
Check for debris around or under the scale.
Check each load cell location for foreign
material.
Check all items that run from on the scale to
off the scale.
Check all gates or gathering panels for
contact.
The scale has a negative
error when loading or a
positive error when
unloading.
Moisture is present
somewhere in the electrical
system.
Dry any areas that are contaminated with
moisture.
Check for leaks and reseal.
Printer is not functioning –
nothing is being printed.
Is the release light on the
printer flashing? This could
indicate a low voltage to the
printer
The scale system requires at least 11 volts to
operate properly.
Is the truck running? Your truck may need to
be running to supply enough power – OR –
the truck may have a faulty electrical system.
The print head may be
jammed with paper
Remove the print head cover and ribbon.
Check for bits of paper stuck in the paper
feed mechanism.
The print head may be
packed with dirt from
operating in dusty
conditions
Remove the print head cover and ribbon.
Blow out with air. If the printer is very dirty, it
may require service by a qualified technician.