Specifications
8200-M411-O1 Rev D y 210/215 Installation & Technical 41
BEFORE YOU CALL FOR SERVICE
The 210/215 indicators have been designed to provide you with years of trouble-free
operation. However, should you experience a problem, please refer to the troubleshooting
guide below before you call for service. The following describes several types of symptoms
along with suggested remedies.
PROBLEM
POSSIBLE SOLUTIONS
Display does not turn on AC operation:
Is the AC power cord fully inserted into the wall
receptacle? Check wall receptacle for proper AC power.
Try another electrical appliance in the same receptacle,
does it work? Check the circuit breaker. Has there been
power failure?
Battery operation:
Check if battery is installed and correctly. Is battery
discharged - replace or recharge.
NOTE! The battery tray (with or without batteries)
must be installed for the Model 215 to function.
Incorrect weight displayed Has the indicator been calibrated? Insure that the scale
platform isn’t touching an adjacent object. Check the load
cell connector wiring. If using four (4) wire load cells,
insure the sense lead jumpers (J4 & J5) are installed.
Have proper operation procedures been followed?
Indicator will not
display weight
Refer to Error Codes section and make certain that the
6$ message is not displayed. If so, and scale is not
loaded, perform the calibration sequence.
The printer prints but does
not use the Print Tab Settings
or prints a test ticket
The print tab setting or visual ticket format must be
selected prior to beginning the weighing operation or just
prior to printing the ticket.
To select the ticket format prior to beginning the weighing
operation:
1. Press the ASTERISK key then the PRINT key. The
display will change to the “$9;>”.
2. Press the ENTER key to show the current value.
3. If the value displayed is acceptable, press the ENTER
key again to save it.
4. If the displayed value is incorrect (or another ticket
format is desired), use the numeric keys to enter the
new value, then press the ENTER key to save it.
To select the ticket format just prior to printing the ticket:
1. Press the desired format number.
2. Pressing the PRINT key.
Allowable values for ticket formats are:
0 = print tab settings
1 = visual ticket format 1
2 = visual ticket format 2
NOTE! When a print format is selected (by either
method), it will remain active until changed by the
operator.