Owners manual

17
PROBLEM SOLVING
1. No weight display? Check if the scale is powered on. If not, please refer to the section
“Preparation Before Use”.
2. Why does the display read “Lo”? Battery is running low. Replace the battery.
3. The message displayed “— ”. Negative weight. Step off the scale and wait until the scale
automatically switches off. The scale is ready for use again.
4. The message displayed “Err 0”. Initialization error. Step off the scale and wait until the scale
automatically switches off. Start the scale again by pressing lightly on the scale platform to
re-initialize the scale, the display shows “0000” and then turns off. The scale is ready for use again.
5. The message displays “Err 1”. Instability error. Step off the scale and wait until the scale
automatically switches off. Step on the scale to repeat measurement again, stand still while
the estimation is in process.
6. The message displays “Err 2” when measuring. Overload warning. Remove the weight
immediately; otherwise, permanent damage to the scale will occur.
7. The message displays “Err 3” when estimating body fat and total body water value.
Contact error. Impedance cannot be measured. Please make sure that you are standing
still on the scale and maintaining maximum contact between your feet and the metal
contacts. If not, please refer to “Operation” section. You may need to moisten your
feet to improve the electrical contact.
8. If corrective actions were taken for Err 1 to Err 3, and the problem still persists, remove
the battery and re-insert the battery after 1 minute.
9. If all corrective actions have been taken and cannot be solved, please contact Detecto
customer service at 1-800-336-5282.