User Manual

TROUBLESHOOTING
Error Phenomenon
Reason
Corrective Action
Printer Status
indicator is flashing
1.Lack of paper
2.Printer head is over
heating
3. Cover is not closed
properly
1. Add Printing Paper
2.
Open the cover
to help
dissipate the heat
3. Close the cover
Printer only perform a
paper run, no content
Paper roll installed in
the inverse direction
Install the paper roll in the
opposite direction
Low Quality Print
Result
The print head is dirty Dip a cotton
in anhydrous
alcohol and gently wipe the
printer core ceramic parts
Unable to Print The power adaptor is
not connected
Check if the power adaptor
is properly connected