System information

Troubleshooting CiscoWorks Problems 23-469
Configuration Snap-In Manager: Cannot Modify DoItNow
Table 23-5 Configuration Management: Device-to-Database or Database-to-Device Does
Not Run
Configuration Snap-In Manager: Cannot Modify DoItNow
Symptom: The DoItNow operation in the Configuration Snap-In Manager application does not
work.
Table 23-6 outlines the problems that might cause this symptom and describes solutions to those
problems.
Table 23-6 Configuration Snap-In Manager: Cannot Modify DoItNow
CiscoView: Timeout Error Messages
Symptom: When attempting to use the CiscoView application, you receive timeout messages and
cannot view a device.
Table 23-7 outlines the problems that might cause this symptom and describes solutions to those
problems.
Table 23-7 CiscoView: Timeout Error Messages
Possible Problem Solution
Basic connectivity or setup
problem
Perform the steps outlined in the section “Testing Basic Connectivity and Setup”
earlier in this chapter.
TFTP problem Perform the steps outlined in the section “Testing Basic TFTP Connectivity” earlier
in this chapter.
Possible Problem Solution
Basic connectivity or setup problem Perform the steps outlined in the section “Testing Basic Connectivity and
Setup” earlier in this chapter.
TFTP problem Perform the steps outlined in the section “Testing Basic TFTP Connectivity”
earlier in this chapter.
Possible Problem Solution
Basic connectivity or setup
problem
Perform the steps outlined in the section “Testing Basic Connectivity and Setup”
earlier in this chapter.
Polling interval too low Try increasing the polling interval. To increase the polling interval, select Options,
then Properties, and increase the value in the Timeout (secs): field. If the polling
interval is too low, CiscoView will time out.
Community string, name
resolution, or timeout problem
If CiscoView still fails, try running nmcview from the command line to determine
whether the problem is related to community string, name resolution, or timing out.
The nmcview command syntax is
nmcview[-hhost] [-c | -rd read community] [-C | -rw write
community] [-t timeout] [-r retries] [-P poll frequency]
Use a process of elimination to isolate the specific problem.