System information

Troubleshooting Dialin Connections

Book Title

16-368

Dialin: Modem Cannot Send or Receive IPX Data

Symptom: After a dialin connection is established, a modem cannot send or receive Novell IPX

data.

Note For general problems associated with a modem that cannot send or receive data, refer to the

section “Dialin: Modem Cannot Send or Receive Data” earlier in this chapter.

Note For information on troubleshooting Novell IPX problems not speciﬁc to dialin connections,

refer to Chapter 8, “Troubleshooting Novell IPX.”

Table 16-11 outlines the problems that might cause this symptom and describes solutions to those

problems.

Table 16-11 Dialin: Modem Cannot Send or Receive IPX Data

Possible Causes Suggested Actions

IPX not enabled on the router Make sure that IPX routing is enabled on the router. For detailed information

on enabling IPX routing, refer to the Cisco IOS Network Protocols

Conﬁguration Guide, Part 1.

Incorrect Ethernet encapsulation

Step 1 Enter the show ipx servers privileged exec command on your router.

If the router is not in the listing, the Ethernet encapsulation might be

incorrect.

Step 2 Conﬁgure the correct Ethernet encapsulation on the router’s Ethernet

port using the ipx network network encapsulation

encapsulation-type interface conﬁguration command. The

encapsulation must be the same as on your server.

IPX stack not installed correctly on

This problem applies only to PC-to-router dialin connections.

Make sure that the IPX software is properly installed on the PC. For more

information on installing the IPX stack, refer to the vendor documentation.