System information

Troubleshooting Novell IPX
Book Title
8-148
Note Procedures for troubleshooting connectivity problems not specific to ISDN environments are
described in the section “Novell IPX: Client Cannot Connect to Server on Remote LAN” earlier in
this chapter. Procedures for troubleshooting ISDN connectivity problems not specific to IPX
environments are described in Chapter 17, “Troubleshooting ISDN Connections.”
Table 8-4 outlines the problems that might cause this symptom and describes solutions to those
problems.
Table 8-4 Novell IPX: Client Cannot Connect to Server over ISDN
Novell NetBIOS: Applications Cannot Connect to Server over Router
Symptom: Applications that use Novell NetBIOS (such as Windows 95) cannot connect to servers
over a router. Clients cannot connect to servers on the same LAN.
Table 8-5 outlines the problems that might cause this symptom and describes solutions to those
problems.
Table 8-5 Novell NetBIOS: Applications Cannot Connect to Server over Router
Possible Problem Solution
Static RIP and SAP statements
missing or misconfigured
Step 1 Use the show running-config privileged exec command to view the
router configuration. Check for ipx route and ipx sap global
configuration command entries.
Both commands, which specify static routes and static SAP entries,
respectively, are required in an ISDN environment so that clients and
servers on the local network are aware of clients and servers on the
remote network.
Step 2 If you do not have static routes and static SAP entries configured,
configure them using the ipx route and ipx sap commands. For detailed
information on configuring static routes and SAP entries, refer to the
Cisco IOS Network Protocols Configuration Guide, Part 1 and Network
Protocols Command Reference, Part 1.
Access lists specified in dialer
lists misconfigured
Step 1 Use the show running-config privileged exec command to view the
router configuration. Check the access lists configured for use by dialer
lists.
Step 2 Make sure the access lists deny only RIP routing updates, SAP
advertisements, and Novell serialization packets. If other packets are
denied, connectivity problems can occur.
Step 3 Make sure access lists end with an access-list access-list-number permit
-1 statement, which permits all other IPX traffic to trigger the dialer.