System information
Troubleshooting Novell IPX
Book Title
8-142
Possible Problem Solution
Misconfigured
client or server
Step 1 Make sure the software on both clients and servers is the current version,
is configured correctly, and has loaded correctly. On clients, check the
network drivers and the configuration specified in the net.cfg file.
Step 2 On servers, make certain that SAPs
1
are being generated properly and
that any NLMs
2
are loaded properly. Use the track on command to
monitor routing and SAP activity.
Step 3 Check the encapsulation on clients and servers to make sure they are not
mismatched.
For specific information on configuring your client or server, refer to the
documentation provided with the device.
Not enough user
licenses
Make sure there is a sufficient number of NetWare user licenses available. Use the
Monitor utility screen on a NetWare server to see the total number of connections
available and the number of connections in use.
Mismatched network
numbers
All servers attached to the same cable must bind to the same external network
number. If there are mismatched network numbers, packets will not be forwarded
properly.
Step 1 Watch for error messages on the system console similar to the following:
Router configuration error detected
Node address
claims network
x
should be
y
These error messages indicate that a server on the LAN has a conflicting
network number. Node address is the node address of the network card
from which the incorrect address came. x is the network number specified
in packets received from the node. y is the network number configured on
the server generating the error.
Step 2 All servers on the same LAN must have the same external network
number (if they use the same frame type). If the network numbers do not
match, reconfigure the conflicting server with the correct external
network number.
Client, server, or
other hardware problem
Check all NIC
3
, transceivers, hub ports, switches, and other hardware. Check all
appropriate LEDs to see whether there are error indications. Replace any faulty or
malfunctioning hardware.
For information on troubleshooting a client, server, or other hardware problem not
related to Cisco routers, refer to the documentation provided with the hardware.