Specifications

Table 10: Desktop Application Feature Summary
Feature Phone Manager Lite
Phone Manager Pro and PC
SoftPhone
one-X Portal for IP Ofce
Web browser based
û û ü
OS independent (Windows, Linux, Mac support)
û û ü
Click to dial
û û ü
Citrix/terminal server support
û û ü
Inbound/outbound call handling
ü ü ü
Phone call control
ü ü ü
Congure phone preferences
ü ü ü
Congure keyboard short cuts
ü ü ü
CLI (ANI) / Name display
ü ü ü
Speed dial / Busy Lamp Field management
ü - 15 icons maximum. ü - 100 icons maximum per tab.
ü - from Personal & System
Directory
Speed Dial tabs (to group Busy Lamp Field icons)
ü - 1 tab. ü - 10 tabs maximum.
ü - 5 Personal Directory tabs
maximum
Transfer call by drag and drop to a speed dial
icon
û ü û
View internal users’ presence
ü (Telephony + LCS
[1]
) ü (Telephony + LCS
[1]
) ü (Telephony
[1]
+ User Status)
Send Instant Messages (IM) to internal users
ü (requires LCS
[1]
) ü (requires LCS
[1]
) ü
Telecommuter mode
û ü (not PC SoftPhone) ü
Mobile Twinning Conguration
û û ü
Call Pick Up
û û ü
Compact mode
û ü ü – Call Assistant
Personal Phone Directory
û ü - 1000 entries maximum. ü – 100 entries maximum
System Phone Directory
û ü - 5000 entries maximum. ü – 5000 entries maximum
External Phone Directory (e.g. LDAP/Active
Directory)
û ü - 5000 entries maximum. ü - unlimited
Call history log – all, missed, messages.
ü – while logged in. ü– while logged in. ü - 24/7 call log
Separated incoming/outgoing call log.
û ü ü
Collect new voicemail messages.
ü ü ü
Voicemail box control (Intuity and IP Ofce
modes).
û ü ü
Personal Distribution List set up (Intuity mode)
û ü û
Incoming call scripting.
û ü û
Time on call.
û ü ü
Advice of Charge (ISDN service provider
dependent)
ü ü û
Door opening control.
û ü ü
Queue monitoring.
û ü - 2 Queues ü
Conference Control Display.
ü ü ü
Audio Conference Management
û û ü
'Screen pop' contacts with Outlook
û ü ü
Simple Outlook contact record creation.
û ü û
Agent Mode.
û ü ü
Distinctive Ringing (WAV le).
û ü û
Post Connect dial (sending DTMF while
connected to another party).
ü ü û
VoIP mode (to run as an PC Softphone)
û
Optional license
ü (with Power User and
Teleworker licenses only)
Video Softphone
û û
ü (with Power User and
Teleworker licenses only)
1.LCS: Microsoft Live Communications Server 2003
Technical Specications
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