Specifications

Advanced Messaging Options
Existing Voicemail Pro customers can enhance IP Office messaging with the following applications. For new
businesses, these applications are included with IP Office Preferred Edition.
Text-To-Speech
Text To Speech facilities can enhance the callers experience
by allowing the system to read back to them any information
that has been captured from a database. TTS also allows
remote e-mail collection through voicemail using Microsoft
Exchange.
ContactStore
ContactStore complements the IP Office voice recording
capabilities. It stores and catalogues the recordings so that
they are easily accessible for later retrieval. Any recordings
that you instruct Voicemail Pro to send to the Voice
Recording Library are placed in a database.
Systems Status Application - SSA
This is a diagnostic tool for system managers and administrators to monitor and check the status of IP Office
systems. SSA shows both the current state of an IP Office system and details of any problems that have occurred.
The information reported is a combination of real-time events, historical events, status and configuration data to
assist fault finding and diagnosis.
Key Features:
• Real-time call status information
• Replaces ‘Call Status’ application and complements
Monitor application
• Provides real-time view of system resource such as
VCM or VM ports
• Provides QoS info for IP trunks (SCN, H.323, SIP)
• Alarms, trunk utilisation and error histories
• Alarms stored in IP Office (no need for local PC)
• Event traces per call/trunk/extension
• Complements SNMP and email alarms
NOTE: No license is required (included as standard)
Collaboration
51