Specifications

one-X Portal for IP Office
Efficient and effective communications can help increase productivity and customer service levels. Therefore,
it is imperative that the right solution is deployed to enable workers to maximise performance and streamline
communications.
What is it?
one-X Portal for IP Office is an application that enables workers to control a telephone
from a networked PC. one-X Portal for IP Office is accessed via a web browser,
making it ideal for thin client or Apple Mac environments. Third party ‘gadgets’ can be
configured in one-X Portal for IP Office to improve productivity by combining the Unified
Communications workspace with the personal workspace.
Key Features:
• Easy to Install: single server solution with web browser
client applications makes one-X Portal for IP Office simple
and cost effective to install.
• Call Management: the intuitive interface facilitates the
efficient handling of incoming and outgoing calls as well
as providing access to personal, corporate and external
directories (LDAP/Active Directory).
• Presence and Instant Messaging: system directory
entries display user presence to indicate status of
colleagues:
• Phone Activity (on/off hook)
• User Activity (DND/away)
• Calendar Mining (Outlook setting)
• Federated Presence via Microsoft Exchange and
GoogleTalk
• Customised Presence status message
• Voicemail Management: users can manage voicemail
messages via one-X Portal.
• Telecommuter Mode: call control to be managed from
the one-X Portal client while the voice path is via an
allocated PSTN or mobile number.
Business Benefits:
• Lower Cost of Ownership: one-X Portal
for IP Office is a single server solution with
the client application accessible via a web
browser. This offers a cost effective and easy
to deploy solution which provides a high
level of functionality.
• Wide Range of Environments: being
a web-based solution, one-X Portal for
IP Office offers a solution where the
business operates a Citrix/terminal server
infrastructure or Apple Mac computers.
• Improve Productivity: ensuring workers
have access to IP Office telephony features
and advanced call control can help to
improve productivity as a result of more
efficient and streamline communications.
Included
with Office
Worker, Tele Worker &
Power
User
Applications
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