Specifications

IP Office Power User
Competitive advantage is often determined by the speed at which decisions are made as well as the general
customer experience. These fundamental challenges require efficient communications to improve productivity
and responsiveness.
What is it?
The IP Office Power User provides workers with constant and seamless access to
communications regardless of the location. Enabling calls to be managed from a range
of devices gives workers the flexibility to be productive and efficient at any time and
from anywhere. Combining the key elements of the IP Office Mobile Worker and Tele
Worker, the Power User is provided with a complete unified communications solution;
providing small and medium sized businesses with the tools to attain a competitive
advantage.
Business Benefits:
• Improve Productivity: ensuring
key workers can communicate at
anytime and regardless of location
can speed up the decision making
process and provide higher levels of
productivity.
• Better Customer Experience:
providing constant accessibility
and responsiveness to customers
enhances the customer experience.
• Enhance Market Reach: an IP
Office Power User is able to work
seamlessly regardless of where
they are based. This can improve
the market reach of a business by
providing a cost effective and quick
to deploy virtual office in a new
region.
• Grow Revenue: faster decision
making and better customer service
can often result in greater revenue
opportunities.
• Reduce Cost: allowing key workers
to function productively in any
location can help to reduce costs
associated with office space. Built-in
features such as conferencing can
also help to save costs by reducing
travel requirements and improve
collaboration to speed decision
making.
• Retain Key Workers: rather
than lose key workers who want
to relocate, enable them to work
‘virtually’ to retain the skill set within
the business.
Key Features:
• One Number Access: mobile workers can be contacted on one
number whether at the desk phone or away from the office on
a mobile phone.
• Call Management: the intuitive PC interface enables
receptionists to efficiently handling incoming and outgoing calls
as well as create conference calls, manage queues and so on; all
with a click-and-drag of mouse.
• Presence: improve call management and see user presence
status on the network.
• Remote Working: access to all IP Office system features and
seamless call handling is achieved via an IP hard phone or an
IP soft phone application used in conjunction with a PC and
internet connection (IP Office Voice Compression Module is
required).
• Email Reading/Reply: using Text-To-Speech technology, emails
can be read and replied to from any phone: mobile, remote
office or home phone (requires IP Office Preferred Edition and
Microsoft Exchange).
• Voicemail to Email: full synchronisation of voicemail to email
messages is achieved with Unified Messaging Server (UMS).
• Video Calls: using the Video Softphone, point-to-point real-
time video communications can be established to improve
collaboration and information sharing.
Includes
one-X Portal,
IP Video Softphone,
one-X Mobile
Preferred & Flare
Applications
39
IP Office - Power User