Specifications

IP Office Tele Worker
Empowering employees to work from home can yield great business benefits. Research suggests that flexible
working options can significantly improve productivity while also providing business continuity when workers
cannot get into the office.
What is it?
IP Office Tele Worker provides businesses with all the communication tools to enable employees to work efficiently and
effectively whether from home or remote locations. Tele Workers have access to all IP Office features and communications
tools as if they were in the office, providing seamless service and support to customers and colleagues.
Business Benefits:
• High Productivity: flexible working can significantly improve
the work/life balance which has a direct impact on morale.
High morale has been proven to increase productivity levels.
• Business Continuity: events such as severe weather, travel
strikes and parental duties can often mean that workers cannot
get into the office. Staff absenteeism has a major impact on
business productivity and costs. Enabling staff to work from
home when they cannot get into the office ensure consistent
productivity and customer service without impacting costs.
• Reduce Travel: travelling to and from the office can often
result in ‘unproductive time’ and ‘travel stress’ resulting from
traffic delays. Working from home eliminates travel which frees
more time and improves morale for more productive hours of
work.
• Improve Worker Recruitment: deploying home workers
means that staff can be recruited from a larger pool to ensure
the best candidate is employed.
• Retain Key Workers: rather than lose key workers who want
to relocate, enable them to work ‘virtually’ to retain the skill set
within the business.
• Expand Market Reach: Quickly spread market reach into new
locations by recruiting local workers with local knowledge and
empowering them to work from home.
• Reduce Costs: enabling employees to work from home can
lead to a reduction in office space requirements and associated
costs.
Key Features:
• Call Handling: the intuitive graphical
user interface facilitates efficient and
effective call handling.
• Call Management: the intuitive
interface facilitates the efficient
handling of incoming and outgoing
calls as well as providing access to
personal, corporate and external
directories (LDAP/Active Directory).
• Presence: improve call management
and see user presence status on the
network.
• Remote Working: access to all
IP Office system features and
seamless call handling is achieved
via an IP hard phone or one-X Portal
application in conjunction with a
home or mobile telephone number
(internet connection is required).
• Video Calls: using the Video
Softphone, point-to-point real-
time video communications can be
established to improve collaboration
and information sharing.
• Voicemail to Email: full
synchronisation of voicemail to email
messages is achieved with Unified
Messaging Server (UMS).
• Easy to Install: single server solution
with web browser client applications
makes one-X Portal for IP Office
simple and cost effective to install.
Includes
one-X Portal
& IP Video
Softphone
Applications
38
IP Office - Tele Worker