Specifications

IP Office Editions Overview
UC with
Call Center
• Track, measure customer service
• Password protected call recording with search,
replay, archiving
• Alarm notifications
• Detailed actionable reports
• Interactive Voice Response (IVR)
• Text To Speech
• Visual Basic Scripting
• PC Wallboard
Advanced Edition
Adds Options: Agent, Supervisor
UC with Preferred
Mobility
• Full “Meet me” audio conferencing
w/user passwords
• Unlimited multi-level auto attendant
• Scalable, resilient voicemail
• No limit on VPN phones/system (w/
Teleworker)
• Call recording
• Ability to add user solutions –
Desktop on mobile device, HD video
conferencing, IM/presence, calendar
mining, Outlook and Salesforce
integration
Preferred Edition
Adds Options: Power User, Office Worker, Mobile Worker, Tele Worker, Multi-Site
IP Ofce
Mid Market
• Includes all Preferred Edition features plus:
• Supports up to 1,000 users on a single site
• Centralised system management
• Built-in resiliency
Server Edition
Server Edition
Note: Server Edition does not support Advanced Edition
IP Telephony /
Essential Mobility
• IP PBX functionality
• Up to 40 Auto attendants
• One-X Mobile Essential (all users)
• Basic call control on mobile devices
• 128 party ad hoc only audio
conferencing
• Up to 2 remote phones/system
Essential Edition
Adds Options: Receptionist
Basic
Telephony
• Key System
• Single site only
• Digital/Analog phones only
• Auto-attendant
• 64 party ad hoc only audio
conferencing
• Voicemail to email
Basic Edition
N/A: User solution, multi-site options
Applications
28