Specifications

24 IPO Support Services
IP Office Matrix - Release 8.1 (2)
Page 74
Promotional Entry Pricing – 1 year, USD List
Will have 1, 3 and 5 year terms, all total pre-pay
Quoting IPOSS
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Easy to quote and order thru Distributor or Avaya tools
•One material code (per server type)

Optional Parts:
•BASE OFFER: Remote Technical Support + Upgrade
•Optional Parts: Next Business Day, 4 hour
•Optional Avaya On-Site dispatch in US
•EC Parts look up tool available to check part delivery options based on customer location
Migration of Customers on older technology to IP Office 8.1 with IPOSS
– Will not result in a Termination Fee even if contract value decreased as long as:
•Coverage is not downgraded (ex: full support to remote OR 24X7 to 8X5)
•New IPOSS term must be closest to remaining length of existing contract
•Existing Retail to be recast to IPOSS Wholesale
Please reference the IPOSS page on the Avaya Partner Portal
for more information related to training and awareness opportunities.
Order Form for IPOSS (Excel)
Return to Cover
•Terminal like for like will be waived subject to revision when Avaya has a smooth
IPOSS aligned phone offer
•Additional reviews will apply if existing contract is direct and exceeds 750
users/endpoints