Specifications

22. User Call Control Compare
IP Office Matrix - Release 8.1 (2) Page 70
Feature
Phone Manager
Lite
Phone Manager
Pro
and PC
SoftPhone
one-X Portal
for IP Office
Web browser based – – Yes
OS independent (Windows, Linux, Mac support) – – Yes
Click to dial – – Future
Citrix/terminal server support
– – Future
Inbound/outbound call handling. Yes Yes Yes
Phone call control.
Yes Yes Yes
Configure phone preferences. Yes Yes Yes
Configure keyboard short cuts.
Yes Yes Yes
CLI (ANI) / Name display. Yes Yes Yes
Speed dial / Busy Lamp Field management.
Yes - 15 icons
maximum.
Yes - 100 icons
maximum per tab.
Yes - from Personal
& System Directory
Speed Dial tabs (to group Busy Lamp Field icons) Yes - 1 Tab
Yes - 10 tabs
maximum.
Yes – 5
Personal
Directory tabs
maximum.
Transfer call by drag and drop to a speed dial icon – Yes –
View internal users’ presence
Yes (Telephony +
LCS
1
)
Yes (Telephony +
LCS
1
)
Yes (Telephony +
User Status) +
Custom Presence
status + Presence
from calendar
mining +
Presence from
other supported
networks
Send Instant Messages (IM) to internal users
Yes (requires LCS
1
) Yes (requires LCS
1
)
IM to internal and
external users
from supported
Presence
networks
Telecommuter mode –
Yes (not PC
SoftPhone)
Yes (except Office
Worker profile)
Mobile Twinning Configuration – – Yes
Call Pick Up – – Yes
Compact mode – Yes Y
es – Call Assistant
Personal Phone Directory –
Yes - 1000 entries
maximum.
Yes – 100 entries
maximum
System Phone Directory –
Yes - 5000 entries
maximum.
Yes - 5000 entries
maximum.
External Phone Directory (e.g. LDAP/Active
Directory)
–
Yes - 5000 entries
maximum.
Yes - unlimited
Call history log – all, missed, messages.
Yes– while logged in
Yes– while logged in Yes - 24/7 call log
Separated incoming/outgoing call log. – Yes Yes
Collect new voicemail messages. Yes Yes Yes
Voicemail box control (Intuity and IP Office modes). – Yes Yes
Personal Distribution List set up (Intuity mode) – Yes –
Incoming call scripting. – Yes –
Time on call. – Yes Yes
Advice of Charge (ISDN service provider dependent) Yes Yes –
Door opening control. – Yes
Yes (via analog
extension)
Queue monitoring. – Yes - 2 Queues
Future
Conference Control Display. Yes Yes Yes
Audio Conference Management
No
No Yes
Screen pop' contacts with Outlook – Yes
Yes (with Call
Assistant Plug-In)
Simple Outlook contact record creation. – Yes –
Agent Mode. – Yes
Yes
Distinctive Ringing (WAV file). – Yes –
Post Connect dial (sending DTMF while connected to
another party).
Yes Yes
Yes
VoIP mode (to run as an IP softphone) – Optional license
Yes (with Power User
or Teleworker
licenses only)
Video Softphone – –
Yes (with Power User
or Teleworker
licenses only)
1. LCS: Microsoft Live Communications Server 2003