Specifications

20. Voicemail Pro Actions
IP Office Matrix - Release 8.1 (2)
Page 68
NEW!
R8.0
International Time Zone Support
International Time Zone support in Preferred Edition gives the customers with a multi-
site environment
(IP Office SCN network) in different time zones the ability to get the right
time stamps and
announcements for the local time zone of the IP Office switch they are connected to.
• Each personal voicemail recording will have the timestamp of the local switch
• Each announcement e.g. opening times will have the timestamp of the local
switch
The feature works in a Distributed/Backup Preferred Edition scenario in the same way.
The feature also works in the same way for voice messages delivered to the hunt-
groups.
The following Preferred Edition features are affected by the ITZ feature:
• Alarm Set
• Call Answering (Users and Hunt Groups)
• Call Recording
• Campaigns
• Clock Action
• Distribution List
• Incoming VPNM
• Outcalling
• Upgrades
• Week Planner Action
NEW!
R8.0
NEW!
R6.1
Complete Sequence Function
Complete Sequence is the ability for the Voicemail Pro to complete call-flow tasks
once a call has been terminated has been introduced in this release. The capability
will allow call independent tasks, such as the sending of multiple emails, and data
manipulation tasks and database read/write tasks to continue to completion, or till a
configured timeout expires, even after the incoming call terminates.
The Complete Sequence checkbox is found on the Specific Tab of the Start Point
Action. There is a Timeout Setting in seconds to allow for tasks such as database
interactions to finish before completion of the callflow.
NEW!
R6.1
VoiceMail Pro Actions
Basic Actions - These actions are chiefly used to control the routing of a call between
actions.
Mailbox Actions - These actions relate to the leaving and collecting of messages from a
mailbox.
Configuration Actions - These actions allow the caller to alter the settings of a user or
hunt group mailbox.
Telephony Actions - These actions relate to telephony functions such as call transfers.
Miscellaneous Actions - These actions do not fit into a single category.
Condition Actions - These actions are used to create branches in the call routing
according to whether a value is true or false.
Database Actions - These actions relate to retrieving and adding data to a database.
Queue Actions - These actions are associated with hunt group queues and so are not
available to user and short code start points.