Specifications

15. Upgrade Considerations
IP Office Matrix - Release 8.1 (2) Page 56
• Do they have any VPN Phone licenses?
o This license became obsolete from R6.0 and higher. Will require the Avaya IP Endpoint license.
• Do they have IP Phones ?
o They will need Avaya IP Endpoint licenses for each extension.
• Do they have VCM32/64 and VCM Channels licenses?
o Since release R6.0 the VCM32/64 are now fully enabled with 32/64 VCMs.
o Along with the VCM32/64 being fully enabled, you also have 12 equivalent IP Endpoint licenses.
o IP500 VCM Channel licenses purchased for the VCM32/64, will be converted to Avaya Equivalent IP Endpoint licenses
at a ratio of 3 to 1 (e.g. a 4 channel VCM Channel license Plus the original 4 enabled with the purchase of the VCM32/64 would
add 24 Equivalent Avaya IP Endpoint licenses).
• Do they have CCC Supervisor or Agent licenses?
o With release R6.0 and higher CCC is not supported and would have to be migrated/replaced with CCR.
 There is a migration code that can be purchased (217658) that will convert all CCC
Supervisor and Agent licenses to CCR Supervisor and Agent licenses.
 Note: This will be a total application replacement. The CCC Database will not migrate to CCR, so Customer
expectations must be set appropriately.
• Do they currently use/have the IMS Pro application license?
o With release R5.0 and higher IMS Pro went "End of Sale" and is no longer supported.
 The replacement for IMS Pro is UMS.
 UMS is a per User licensing, unlike IMO Pro that was a single System license.
 There is no migration from IMS Pro to UMS licensing. If the Customer is looking for Voicemail to e-mail synchronization
they have to purchase the appropriate UMS and/or User Productivity licensing.
• Do they currently use/have Phone Manager Pro licensing?
o They can migrate their Phone Manager Pro licenses to Office Worker licensing.
 These would be all the Phone Manager Pro licenses that have specific set number of licenses.
 The only Phone Manager Pro License that cannot be migrated is the "Unlimited" license (177474).
• Do they use the Delta Server application to provide 3
rd
Party Call Accounting feeds?
o Delta Server is not supported from release R6.0 and higher.
o SMDR feed is now provided to a specific IP Address and port number. The Authorized Avaya DEV Connect Partners that provide this
integration have also adapted to this process.
o If they used a Non Avaya DEV Connect Partner, their Call Accounting feed may stop working.
• Do they have/use the IP Office Conferencing Center application?
o The Conferencing Center application is no longer supported from release R6.0 and higher.
• Do they want to re-use their IP400 Analog Trunk card?
o They will require an IP500 Legacy Carrier Base card (Maximum 2 Legacy Carrier base cards per IP500 Control Unit)
o There were two different IP400 Analog Cards that were sold and only one is supported on the Legacy Carrier
 700359938 - ANLG 4 Uni is supported
• Do they want to re-use their IP400 T1/E1 trunk cards?
o They will require an IP500 Legacy Carrier Base card (Maximum 2 Legacy Carrier base cards per IP500 Control Unit)
 The older IP400 T1/PRI trunk cards do not support Mobile Call Control or Mobile Call Back. If the Customer wants this
feature they will need to order an IP500 T1/PRI card and appropriate Channel licenses.
• Do they want to re-use their IP400 VCM cards?
o Only the VCM 4, 8, 16, 24 and 30 cards can be re-used.
o They will require an IP500 Legacy Carrier Base card (Maximum 2 Legacy Carrier cards per IP500 Control Unit).
o You will get Avaya IP Endpoint licenses by reusing the legacy VCM card 3 to 1. (e.g. a 4 channel VCM Card would add 12 Avaya IP
Endpoint licenses).
o There are three things that I can think of in relation to the legacy VCM;
 We won’t support G.722 Wideband Audio on a system that contains a legacy VCM (even if it also has an IP500 VCM)
 The legacy VCMs have significantly shorter echo cancellation times so there is a greater risk of audio quality issues.
 The legacy carrier is not a good use of an IP500 slot - you only get a single card not a base plus trunk.
• Do they want to re-use their IP400/IP500 Expansion Modules?
o All the IP400/IP500 Expansion Modules can be re-used with the following exceptions:
 IP400 WAN3 Module
 IP400 WAN3 10/100 Module
Additional IP Office R8+ Upgrade Considerations