Specifications

11. IP Office Video Softphone
IP Office Matrix - Release 8.1 (2)
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IP Office Video Softphone
With Release 6.0 IP Office introduced – as part of the Teleworker and Power User profiles – a
The IP Office Video Softphone is a full feature telephony client that supports standard telephony
features on a PC running supported Microsoft operating systems including new Microsoft
Windows 7 or Apples Macintosh computers running Mac OSX 10.6 or above.
Support of several audio options including support of wireless headsets with full hook-switch
support provides a flexible telephone option, especially for people on the move.The IP Office
Softphone Mac Version is optimized to work with Apple iSight camera.
IP Office Video Softphone forms part of the Teleworker and the Power user profiles. A Teleworker
or Power User license for the user of the IP Office Video Softphone is required; however IP Office
Video Softphone does not require any additional license, e.g. no (Avaya) IP-station license.
New Features R8.0:
IP Office 8.0 includes a new and enhanced version of the Avaya Video Softphone:
Following enhancements are included:
• The softphone now supports XMPP based IM and Presence.
• Locally hosted video conferencing is now included. Up to 6-way video conference bridge can
now be setup using the softphone
• Busy Beep
• an audible beep is now presented to the user while a call is in progress and another
incoming call appears on the phone.
• The G.722 Codec is included in the softphone.
• Support for Apple Macintosh PCs is now included. Unlike MS Windows version of the
softphone, the Mac version will only support English.
New Features R7.0:
With Release 7 a number of new features have been added to Video Softphone:
• The Avaya Video Softphone can now be used as an Agent extension for the Avaya Customer
Call Reporter with the following limitations:
• Cannot set DND reasons
• Agent can not be logged in using the CCR Control Panel
• Busy Lamp Field allowing to see telephone status of colleagues including pickup of alerting
• HD Video support, delivering high quality Video conferences between Softphone users as well
as with other supported Video endpoints.
New Features R6.1:
BLF with Pickup feature – The Speed Dial feature allows the user to configure
extension numbers onto the speed dial buttons. If these entries match Users
in the IP Office configuration the button will display Busy/Idle indication on
that button. The button when selected can be used to call the programmed
destination. The same BLF button can be used to pickup a ringing call from that
programmed User
Do Not Disturb – This is enabled/disabled by use of an icon displayed in the
top left of Softphone
Updated HD Video Codec – provides better video quality and compatibility
with other SIP video conferencing telephones.