Specifications

8. IP Office Mobility Solutions
IP Office Matrix - Release 8.1 (2)
Page 22
External Mobility
Mobile Twinning (External Twinning)
Mobile Call Back
Avaya one-X Mobile Essential Client Support
A typical use for Mobile Twinning would be for a salesperson that has a desk extension but is often out of the
office. They only give out their office phone number to clients, but the IP Office Mobile Twinning will ring their
mobile/cell phone as well as the desk extension. External mobile devices can be set as twinning targets even if the
primary telephone is logged out (e.g. in the case of a "virtual" extension).
To avoid any call charges when using a mobile / cell phone the call back feature has been implemented:
When calling a particular number at the IP Office, the IP Office will reject the call and will call back the mobile
number if this number has been identified as an eligible one. After accepting this call the mobile user gets a dial
tone and can establish another call. Depending on the service provider’s tariff, there are no call charges (except
possible roaming charges) on the mobile invoice. However, in some countries like US there are charges to even
receive the calls.
This feature is very useful for employees using their personal mobile phone for business only from time to time:
their personal mobile phone number stays confidential and they do not to claim mobile charges back from their
business.
One-X Mobile Compatibilty List
For a full list of supported handsets see http://support.avaya.com.
IP Office systems supporting one-X Mobile Essential require a dedicated
DID/DDI number for each feature required (e.g. hold, transfer).
Mobility functions for employees working not from the office but mobile are enabled either by the IP Office Power User
or the IP Office Mobile Worker license. The former Mobile Twinning/Mobility License will continue to work with all the
features described below.
IP Office supports the Avaya one-X Mobile Essential 'Single Mode' Clients
running on selected Symbian Single-Mode or Windows Mobile 5 or 6.x
handsets. This provides a graphical interface for call control and allows a one-
number service for both incoming and outgoing calls.
Avaya IP Office Wireless Solutions include DECT and WiFi based wireless IP telephones. These are solutions
The mobility functions enabled by these user licenses are Mobile Twinning and Mobile Call Control, as well
as one-X Mobile Essential client support. Each feature has to be enabled in IP Office Manager for eligible
users.
<--- FNE Supported Functionality