Specifications

8. IP Office Mobility Solutions
IP Office Matrix - Release 8.1 (2)
Page 20
On-Site Mobility
Avaya On-Site Wireless Phone Solutions
Wireless Solutions
Remote Solutions
Sales or service reps who are always on the road know the challenges: missed calls, phone tag, languishing
voice messages, delays in decision making and frustrated customers. Plus the real possibility of missed
transactions and lost revenue. Equipped with Avaya IP Office Mobility Solutions, mobile associates never need
to miss an important customer call or a question from someone in the office. And they’ll be able to give
customers just a single phone number — their office number — where they can be reached regardless of their location.
Personal mobile phone numbers are never given out, but all calls ring simultaneously on their desk telephones and their
mobile telephones. So if they are at their desks or on their mobile telephones, they’ll get the call. With IP Office Mobility
Solutions they maintain the agility that gives them an edge over larger competitors. Decision-making will be speeded-
up, quick responds to customers and colleagues are enabled, and the solutions will help to ensure that deals close with
this real-time connection.
IP Office offers different solutions for users working mainly at the business campus but with the need to be accessible
all over the site.
Avaya IP Office Wireless Solutions include DECT and WiFi based wireless IP telephones. These are solutions
employees can use every day to work more effectively and be more responsive to customers - all while increasing
revenues and keeping communication costs firmly under control. Also, Avaya IP Office Mobility Solutions integrate
seamlessly with IP Office, enhancing each customer’s investment. IP Office's in-building
Mobility Solutions improve communication with staff who, because of the function they perform, are mobile within
the workplace. Using wireless technology, such individuals may be instantly contactable, with many obvious
benefits:
• The wireless telephone is carried in the pocket, so users are not tied to the desk in order to remain in
contact.
• Users may be contacted instantly to ensure fast, accurate decision making and immediate response to
problems through planned radio coverage with no blind spots.
• Once installed the solutions do not incur additional cost like mobile telephones would do, allowing a tight
budget control.
IP Office supports the following wireless solutions:
• DECT R4, the DECT based solution for IP Office. Running in a separate, reserved frequency range, this
solution provides best in class voice quality and is totally interference free from other radio equipment.
• Avaya VoIP WiFi Solution, leveraging the WiFi data network, allow a single infrastructure for both voice and
data traffic. Leveraging an existing, voice ready WiFi network allows a cost efficient deployment of a
converged wireless data and voice infrastructure using the 802.11a, b and g standard. The solution is offered
worldwide in selected countries including North America, EU countries and selected others.
IP Office supports the following VPN remote phone solutions:
• VPN phone client on 4610SW, 4621SW, 5610SW, 5621SW and 9600 Series IP telephones offered
worldwide.
IP Office Mobility Solutions