Specifications

45. IP Office DevConnect
IP Office Matrix - Release 8.1 (2) P
age 446
E911/Emergency
Communication
Application Suite
Attendant Console
Call Accounting/Billing
Call Control-Routing
Call/Contact Center
Multi-media Contact Center
Conferencing
Communications Continuity
Corporate Hoteling
CRM
Custom Application
Development
Data Reporting/Warehousing
H
elp Desk
Infrastructure
Infrastructure Management
Managed Services
Messaging
Mobility
Multi-vendor Integration
Property Management
Quality
Monitoring/Management
Recording Voice
S
creen Pop
SIP Endpoints
SIP Trunks
VPNremote solutions
PBX Networking/Trunking
Service Provider Access
Trunking
Paging or Door Phones
Security
Speech Recognition
Unified Communications
Fax Server
Unified Messaging
Voice Mail-Unified Massaging
Wall Boards
Workforce Management
Banking
Finance
Government-Federal
Government-State & Local
Healthcare
Higher Education
Hospitality
Insurance
Legal
Manufacturing
Retail
Telecommunications
Transportation
Utilities
Industry
Application Notes Link
Application Overview DevConnect Partner Link Country
Solution
A Sample Configuration for Computer Instruments e-IVR Automated Attendant and Voicemail
3.0 with Avaya IP Office System 1.4 This software bundle includes voice enabled automated
attendant, name dialer, audio bulletin board, survey form filler, data locator, and unified
messaging. In addition to these telephony solutions the suite features enhanced contact
center applications such as estimated wait time, position in queue and dynamic
announcements. Also included in this offer are IP Web phone applications for 911 dial alert
and internal broadcast paging and drivers to provide CTI (screen pop) functionality. Several
stand alone self-service Web applications are included – CallMeBackNow!, Web forms and
Web locators. Supported development environments are VXML 2.1, Visual Basic, C++, .Net
(Expandable from 1 to 384 RTU port licenses per sever). Issue 1.0 (434 kb) Nov 6, 2004
App
Note
Computer Instruments
9901 West 87th Street
Overland Park, KS 66212
United States
1-888-451-0851
913-492-1483
www.instruments.com
United States
        
Implementing Encrypted Conversations Between Avaya Softphone Endpoints with Avaya IP
Office 403 and Avaya S8300 Media Server - Issue 1.0 (1619 kb) Nov 6, 2004
App
Note
Avaya
United States

Configuring an Avaya S8300 Media Server, Avaya G700 Media Gateway, and an Avaya IP
Office 403 For Call Display Information via an H.323 Trunk - Issue 1.0 (434 kb) Nov 6,
2004
App
Note
Avaya
United States

a T1 EandM Trunk Between Avaya IP Office And Inter-Tel AXXESS - Issue 1.0 (1698 kb)
Nov 6, 2004
App
Note
Avaya
United States

Frame Relay VoIP Traffic Shaping between Enterasys Networks Xpedition Security Router
(XSR), Matrix V2 Switch and Avaya X330W-2DS1 WAN Access Router Module for
Small/Medium Branch Office Systems Solutions Together, the Enterasys Networks Xpedition
Security Router series and Matrix V2 and E1 Switches provide a cost effective solution for
small and medium branch office deployments. The XSR router has comprehensive IP routing
and QoS features needed to support VoIP in WAN environments. The Matrix V2 switch is
equipped with 4 priority queues, which can be used to differentiate voice, signaling and
traditional data traffic based on IEEE 802.1p. In addition, Matrix V2 switches can also
provide L2/L3/L4 traffic classification based on MAC address, IP address, DSCP, TCP/UDP
port number and Ethertype. The Matrix E1 is an ideal standalone switch router for closet
distribution and has QoS support for IP Telephony. Issue 1.0 (347 kb) Nov 6, 2004
App
Note
Enterasys Secure Networks
Solutions
800-872-8440
[e-mail]
www.enterasys.com/services/supp
ort
United States
  
Computer Telephony Solutions OAISYS NetSuite 4.2 with Avaya IP Office 2.0 OAISYS
NetSuite is a business productivity software suite designed for small and mediumsized
companies. OAISYS NetSuite features include trunk side call recording, intelligent call routing
using ANI and DNIS and a desktop phone application to allow users to make, receive and
manage calls on their existing telephone. Issue 1.0 (741 kb) Nov 6, 2004
App
Note
Oaisys
7965 S. Priest
Suite 105
Tempe, AZ 85284
United States
480-496-9040
480-496-9015
www oaisys com
United States
   
ObjectWorld CallAttendant Office 3.0 with Avaya IP Office 2.0 Objectworld's award-winning
CallAttendant Office delivers a feature-rich unified communications application, including
features such as call-flow management, unified messaging for Microsoft Exchange, Lotus
Domino and IMAP4 servers, database IVR, fax server, text-to-speech, and more Issue 1.0
(572 kb) Nov 6, 2004
App
Note
ADTRAN/Objectworld
555 Legget Drive
Ottawa, Ontario K2K2X3
Canada
613-599-9698
613-599-7457
www objectworld com
Canada
     
Configuring NetScreen 50, NetScreen 25 and NetScreen-Remote Client Software with Avaya
IP Office and Avaya PhoneManager - Issue 1.0 (570 kb) Nov 6, 2004
App
Note
www.juniper.net
United States

Configuring Zeacom Smart Connect and Smart Messaging with an Avaya IP Office Server
Zeacom Smart Connect makes call routing decisi ons based upon caller profile, agent skills,
time of day, number dialed and wait times. Smart Connect also provides real time and
historical statistics, advises callers of their place in queue and offers Interactive Voice
Response (IVR) functions. Smart Messaging has the capability to monitor and direct calls
from an attendant station. It also includes voicemail and Auto attendant capabilities. Issue
1.0 Issue 1.0 (298 kb) Nov 6, 2004
App
Note
Zeacom
18022 Cowan
Suite #110
Irvine, CA 92614
United States
800-513-9002
FAX [phone]
www zeacom com
New Zealand
    
Voice Print Digital Voice Logger 2.73 with Avaya IP Office System 2.0 Voice Print Digital Voice
Logger (DVL) is a call recording solution offering digital call recording, monitoring, and
retrieval. Issue 1.0 (247 kb) Nov 6, 2004
App
Note
Voice Print
Voice: [phone].
email:
[e-mail]
www.vpi-corp.com
United States

TriVium Inc. CallAnalyst V 5.51 with Avaya IP Office Server TriVium CallAnalyst is an
application that facilitates reporting, costing, and analyzing a customer’s phone system. It
collects call records from the IP Office server via the SMDR (Station Message Detailed
Record) log file Issue 1 0 (245 kb) Nov 6 2004
App
Note
TriVium(503) 726-4300
[e-mail].
For sales support, call (877) 439-
9338.
United States

VoIP over PPP and Multilink PPP Links with Quality of Service using Tasman Access Routers,
an Avaya X330W-2DS1 WAN Access Module, Avaya Communication Managerand an Avaya IP
Office - Issue 1 0 (688 kb) Nov 6 2004
App
Note
Avaya
United States

VoIP over WAN Links with Quality of Service using Adtran NetVanta and Atlas Access
Products with Avaya Communication Manager- Issue 1.0 (429 kb) Nov 6, 2004
App
Note
ADTRAN/Objectworld
555 Legget Drive
Ottawa, Ontario K2K2X3
Canada
613-599-9698
613-599-7457
www objectworld com
Canada

iVoice Speech-Enabled Auto Attendant 3.2 with Avaya IP Office System 1.4 - Issue 1.0 (335
kb) Nov 6, 2004
App
Note
iVoice
[phone] and dial x217 or
say “Tech Support”
Email [e-mail]
www.ivoice.com
United States

iVoice TAPI Speech-Enabled Auto Attendant 3.2 with Avaya IP Office System 1.4 - Issue 1.0
(486 kb) Nov 6, 2004
App
Note
iVoice
[phone] and dial x217 or
say “Tech Support”
Email [e-mail]
www.ivoice.com
United States

Avaya IP Softphone with Compatible 802.11b Access Points from Avaya and Other Vendors -
Issue 1.0 (183 kb) Nov 6, 2004
App
Note
Avaya
United States

A Configuration of Avaya IP Office with the Westell 2200 ADSL Modem for Internet Access
and Voice over IP Virtual Private Networking - Issue 1.0 (704 kb) Nov 6, 2004
App
Note
Avaya
United States

Configuring Avaya IP Office Server and Cisco Call Manager IP Trunks with H.323 Signaling -
Issue 1.1 (522 kb) Nov 6, 2004
App
Note
www.cisco.com
United States

A Configuration of a T1 EandM Tie Trunk between an Avaya IP Office and a 3COM NBX 100
PBX - Issue 1.0 (312 kb) Nov 6, 2004
App
Note
HP
3000 Hanover St
Palo Alto, CA 94304
United States
www hp com
United States

Configuring an ISDN Primary Rate Interface between an Avaya IP Office Server and a Nortel
Meridian - Issue 1.0 (341 kb) Nov 6, 2004
App
Note
Avaya
United States

Configuring Avaya Media Servers and Media Gateways Running MultiVantage Software and
Avaya IP Office Using Foundry Networks Infrastructure in an Avaya WAN Environment -
Issue 1.0 (376 kb) Nov 6, 2004
App
Note
BROCADE
1-888-BROCADE
INT'L 1-408-333-4300
www.brocade.com
United States
 
DuVoice DV2000 with Avaya IP Office DuVoice DV4 and DV2000 provide voice mail and
automated attendant for hospitality applications on Avaya IP Office Solution. DV4 and
DV2000 interface with most popular Property Management Systems (PMS) and use the TAPI
link to the Avaya IP Office to provide a middleware solution between the Avaya IP Office and
the PMS. InnDesk provides a web enabled guest management tool for multiple hotel staff
memebers. Issue 1.0 (613 kb) Nov 6, 2004
App
Note
DuVoice
608 State Street South
Suite 100
Kirkland, WA 98033
United States
800.888.1057
425-889-8799
www duvoice com
United States
   
A Configuration of a T1 E&M Tie Trunk between an Avaya IP Office and a 3COM NBX 100 PBX
- Issue 1.0 (313 kb) Sep 15, 2004
App
Note
HP
3000 Hanover St
Palo Alto, CA 94304
United States
www hp com
United States

A Sample Configuration of Avaya C360 Multilayer Stackable Switches working with Avaya
S8300 Media Server/Avaya G700 Media Gateway, Avaya IP Telephone and Avaya IP
Softphone Issue 1 0 (177 kb) Aug 5 2004
App
Note
Avaya
United States

Avaya IP Telephones using DHCP to Facilitate Failover Registration between Avaya IP Office
and Avaya Communication Manager Issue 1.0 (428 kb) Jul 21, 2004
App
Note
Avaya
United States
