Specifications

45. IP Office DevConnect
IP Office Matrix - Release 8.1 (2) P
age 444
E911/Emergency
Communication
Application Suite
Attendant Console
Call Accounting/Billing
Call Control-Routing
Call/Contact Center
Multi-media Contact Center
Conferencing
Communications Continuity
Corporate Hoteling
CRM
Custom Application
Development
Data Reporting/Warehousing
H
elp Desk
Infrastructure
Infrastructure Management
Managed Services
Messaging
Mobility
Multi-vendor Integration
Property Management
Quality
Monitoring/Management
Recording Voice
S
creen Pop
SIP Endpoints
SIP Trunks
VPNremote solutions
PBX Networking/Trunking
Service Provider Access
Trunking
Paging or Door Phones
Security
Speech Recognition
Unified Communications
Fax Server
Unified Messaging
Voice Mail-Unified Massaging
Wall Boards
Workforce Management
Banking
Finance
Government-Federal
Government-State & Local
Healthcare
Higher Education
Hospitality
Insurance
Legal
Manufacturing
Retail
Telecommunications
Transportation
Utilities
Industry
Application Notes Link
Application Overview DevConnect Partner Link Country
Solution
SonicWALL VPN for Supporting H.323 Trunk and Station Traffic to Avaya Communication
Manager and Avaya IP Office - Issue 1.0 (1593 kb) Mar 16, 2006
App
Note
SonicWALL
2001 Logic Drive
San Jose, CA 95124-3452
United States
408 745-9600
www sonicwall com
United States
  
Initiative Software - synTelate with Avaya IP Office SynTelate is customer interaction
management software that enables line of business managers to create intuitive customer
dialogs that enhance agent effectiveness and provide consistent customer experiences
through an icon based GUI interface that requires no programing experience on the part of
the designer. synTelate addresses requirements such as scripting,callflow,workflow,and
integration with exsisting databases and applications. White Paper avaiable on request.
Issue 1.0 (990 kb) Mar 1, 2006
App
Note
Inisoft Limited synTelate
Citypoint
21 Tyndrum Street
GLASGOW, Scotland G4 0JY
United Kingdom
[phone]
[phone]
www synTelate com
United Kingdom
   
Telcomp PickUpIp and Avaya IP Office Telcomp PickUpIp application provides Caller ID
capabilities to a single computer, or to a network of computers via the Telcomp PickUp
application. The Telcomp PickUpEm application provides 911 emergency alert messages to be
directed at a central console. All three of these applications work in conjunction with the
Telcomp TcIpOff connection server application. Issue 1.0 (966 kb) Feb 20, 2006
App
Note
Telcomp, Inc.
P.O. Drawer 2065
Apopka, FL 32704
United States
407-889-7377
407-880-2543
www telcomp com
United States
  
Using Cisco Catalyst Express 500-24LC Switch and 500-24PC Switch with an IEEE 802.3af
Compliant Power over Ethernet card for Avaya 4600 and 5600 Series IP Telephones and
Avaya Wireless Access Points - Issue 1 0 (382 kb) Feb 3 2006
App
Note
www.cisco.com
United States

Initiative Software - synTelate with Avaya IP Office SynTelate is customer interaction
management software that enables line of business managers to create intuitive customer
dialogs that enhance agent effectiveness and provide consistent customer experiences
through an icon based GUI interface that requires no programing experience on the part of
the designer. synTelate addresses requirements such as scripting,callflow,workflow,and
integration with exsisting databases and applications. White Paper avaiable on request. Issue
1.0 (1124 kb) Jan 30, 2006
App
Note
Inisoft Limited synTelate
Citypoint
21 Tyndrum Street
GLASGOW, Scotland G4 0JY
United Kingdom
[phone]
[phone]
www synTelate com
United Kingdom
   
Vocera Communications System with Avaya IP Office using E1 interface Vocera
Communications System is comprised of three main components:
• Vocera Badges
• Vocera Server
• Vocera Telephony Server
The Vocera Badges are wireless 802.11b devices th at serve as communicators in a wireless
environment. By pressing the call button on a badge , a user can interface with the Vocera
Server to start the call process. The Vocera Server acts as a communication server to place
calls between the badges. The Vocera Server stores the user and Badge information, and has
the speech access interface that allows the users to place and receive calls. The Vocera
Telephony Server is an optional interface that provides connectivity to a PBX system. The
Vocera Telephony Server was utilized for the test to setup an IP trunk between the Vocera
Telephony Server and Avaya IP Office. The interface used between the Vocera Telephony
Server and PBX was E1. The Vocera Telephony Server allows the Vocera Server to connect
Badges to PBX users, as well as route calls to the public network through the PBX. The two
server applications, the Vocera Server and Vocera Telephony Server, can reside in the same
physical server platform. Issue 1.0 (508 kb) Jan 24, 2006
App
Note
Vocera Communications, Inc.
Corporate Headquarters
525 Race Street # 150
San Jose, CA 95126
United States
Telephone: [phone]
Toll Free: 800-331-6356
Technical Support Toll Free: 800-
473-3971
Fax: [phone]
Email: [e-mail]
www.vocera.com
United States
 
3COM OfficeConnect Managed Switch 9 Power over Ethernet (PoE) Switch with Avaya IP
Telephones and Avaya Wireless Access Points - Issue 1.0 (312 kb) Jan 10, 2006
App
Note
HP
3000 Hanover St
Palo Alto, CA 94304
United States
www hp com
United States

Single Instance Rapid Spanning Tree Protocol (RSTP) Between an Avaya C363T-PWR
Converged Stackable Switch and a 3COM OfficeConnect Managed Switch 9 - Issue 1.0 (244
kb) Dec 13, 2005
App
Note
HP
3000 Hanover St
Palo Alto, CA 94304
United States
www hp com
United States

Enterasys Wireless Access Point 3000 (RBT3K-AG) to Support Avaya IP Office, Avaya IP
Wireless Telephones and Avaya Phone Manager Pro - Issue 1.0 (1335 kb)
App
Note
Enterasys Secure Networks
Solutions
800-872-8440
[e-mail]
www.enterasys.com/services/supp
ort
United States
  
Trisys TAPIT EX with Avaya IP Office Delta Server Issue 1.0 (4737 kb) Dec 13, 2005
App
Note
Trisys, Inc
[phone]
www.trisys.com
United States

Extreme Networks Summit 300-24, Summit 400-24P, and Summit 400-24T, Supporting
Quality of Service and Power over Ethernet with Avaya Communication Manager, Avaya IP
Office, and Avaya IP Telephones - Issue 1.0 (325 kb) Nov 28, 2005
App
Note
Extreme Networks
3585 Monroe Street
Santa Clara, CA 95051
United States
Phone: + 1 408 579-2800
NA: + 1 888 257-3000
Fax: + 1 408 579-3000
www extremenetworks com/
United States

Enterasys Wireless Access Point 3000 (RBT3K-AG) to Support Avaya IP Office, Avaya IP
Wireless Telephones and Avaya Phone Manager Pro - Issue 1.0 (1335 kb) Nov 8, 2005
App
Note
Enterasys Secure Networks
Solutions
800-872-8440
[e-mail]
www.enterasys.com/services/supp
ort
United States
  
Kirk IP600 Wireless Server 5.0 with Avaya IP Office 3.0 IP-DECT (H.323 and SIP) single- and
multicell solution for up to 1500 wireless users. Extended coverage available through
repeaters. Available for all markets (US, EMEA, APAC). Complete line of wireless handsets
available, ranging from office handsets to ATEX approved handsets. Also includes advanced
messaging interface giving external applications the option to integrate with the system.
Issue 1.0 (1383 kb) Oct 28, 2005
App
Note
Polycom Inc.
10905 E. Berry Ave,
Englewood, CO 80111
United States
303 290 0130
303 998 2616
www polycom com
United States
eWings Technologies Communication Assistant 1.3.0 with Avaya IP Office 3.0 ComAssistant
1.3.0 is a Windows 2000-based voice application providing enterprise-wide comprehensive
voice applications. It uses speech-recognition technology to provide Auto Dialer, Personal
Dialer, Auto Atte ndant and Voice Mail services. For the Auto Attendant service, the IP Office
is configured to route incoming calls to a hunt group that consists of the “virtual” TAPI Wave
extensions configured on the ComAssistant. When ComAssistant receives a call, it
determines the destination through speech-recognition or DTMF digits entered. It then
transfers the call to the destination extension by performing a TAPI-based transfer. More
hunt groups are configured in the same way for the other ComAssistant services such as
Auto Dialer, Personal Dialer and Voice Mail. Issue 1.0 (848 kb) Oct 24, 2005
App
Note
www.ewingstech.com/contact.html
Taiwan
  
How to Configure an H.323 IP Trunk between Avaya IP Office and Avaya Communication
Manager - Issue 1.0 (923 kb) Sep 26, 2005
App
Note
Avaya
United States

MultiTech CallFinder CF220 with Avaya IP Office The CallFinder DID-to-analog adapter allows
a non-DID enabled PBX or key telephone system to support analog DID services through
standard analog station or CO port connections. It enables the phone system to directly
route incoming calls to end-user extensions. The CallFinder DID-to-analog adapter has two
DID ports and two programmable FXS/FXO ports and offers a web interface for system
configuration and management. Issue 1.0 (3442 kb) Sep 22, 2005
App
Note
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
United States
888-288-5470
763-785-9874
www multitech com
United States
  
Avaya IP Office - Small Office Edition Providing IP Trunk and Virtual Private Networking
Capabilities for an Avaya PARTNER® Advanced Communication System - Issue 1.0 (491 kb)
Sep 20 2005
App
Note
Avaya
United States

VPN Tunnels between Avaya IP Office and WatchGuard Firebox X Edge X50W Wireless
Issue 1.0 (678 kb) Aug 25, 2005
App
Note
Watchguard
505 Fifth Avenue South
Suite 500
Seattle, WA 98104
United States
Tel: [phone]
Fax: [phone]
Sales+1.800.734.9905
www.watchguard.com/corporate-
info/contact-us asp
United States
