Specifications

45. IP Office DevConnect
IP Office Matrix - Release 8.1 (2) P
age 441
E911/Emergency
Communication
Application Suite
Attendant Console
Call Accounting/Billing
Call Control-Routing
Call/Contact Center
Multi-media Contact Center
Conferencing
Communications Continuity
Corporate Hoteling
CRM
Custom Application
Development
Data Reporting/Warehousing
H
elp Desk
Infrastructure
Infrastructure Management
Managed Services
Messaging
Mobility
Multi-vendor Integration
Property Management
Quality
Monitoring/Management
Recording Voice
S
creen Pop
SIP Endpoints
SIP Trunks
VPNremote solutions
PBX Networking/Trunking
Service Provider Access
Trunking
Paging or Door Phones
Security
Speech Recognition
Unified Communications
Fax Server
Unified Messaging
Voice Mail-Unified Massaging
Wall Boards
Workforce Management
Banking
Finance
Government-Federal
Government-State & Local
Healthcare
Higher Education
Hospitality
Insurance
Legal
Manufacturing
Retail
Telecommunications
Transportation
Utilities
Industry
Application Notes Link
Application Overview DevConnect Partner Link Country
Solution
QuesCom 400 IP/GSM Gateway with Avaya IP Office using H.323 trunks The QuesCom 400
IP/GSM is an IP-GSM-gateway, supporting outgoing and incoming GSM calls. All GSM calls
passed from Avaya IP Office will be routed to the QuesCom 400 IP/GSM gateway. The
QuesCom 400 IP/GSM can also receive calls from the GSM network and pass them through
to Avaya IP Office. Issue 1.0 (1143 kb) Oct 25, 2006
App
Note
QuesCom
Sales office Paris
117 avenue Victor Hugo
92100 Boulogne-Billancourt
France
Phone [phone]
Fax [phone]
www quescom com/contact asp
France

Computer Instruments Enhanced Interactive Voice Response (eIVR) Screen Pop and Record-
A-Call with Avaya IP Office This software bundle includes voice enabled automated attendant,
name dialer, audio bulletin board, survey form filler, data locator, and unified messaging. In
addition to these telephony solutions the suite features enhanced contact center applications
such as estimated wait time, position in queue and dynamic announcements. Also included in
this offer are IP Web phone applications for 911 dial alert and internal broadcast paging and
drivers to provide CTI (screen pop) functionality. Several stand alone self-service Web
applications are included – CallMeBackNow!, Web forms and Web locators. Supported
development environments are VXML 2.1, Visual Basic, C++, .Net (Expandable from 1 to 384
RTU port licenses per sever). Issue 1.0 (3378 kb) Oct 25, 2006
App
Note
Computer Instruments
9901 West 87th Street
Overland Park, KS 66212
United States
1-888-451-0851
913-492-1483
www.instruments.com
United States
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Extreme Networks Summit X450e-24p Switch Supporting Power over Ethernet with Avaya
Communication Manager, Avaya IP Office, Avaya one-X G10 Gateway and Avaya IP
Telephones - Issue 1.0 (296 kb) Oct 25, 2006
App
Note
Extreme Networks
3585 Monroe Street
Santa Clara, CA 95051
United States
Phone: + 1 408 579-2800
NA: + 1 888 257-3000
Fax: + 1 408 579-3000
www extremenetworks com/
United States

Avaya IP Office Applications and CA Business Protection Suite The CA Business Protection
Suite for Microsoft® Small Business Server Standard Edition provides total data protection
for your business by combining CA's award-winning data security, storage and desktop
migration technologies into a comprehensive solution that protects your critical IT assets,
while reducing risk, system downtime and IT management costs. Uniquely designed to
strengthen and simplify small- and medium-sized businesses IT environments, it provides a
single installation process and a fully integrated, desktop-based management console that
centralizes and simplifies security, storage and data migration. This cost-effective, easy-to-
manage solution will help ensure your IT assets are secure and available, enabling you to
focus on those more strategic issues like running and growing your business. Issue 1.0
(2153 kb) S 27 2006
App
Note
CA
100 Staples Dr.
Framingham, MA 01702
United States
508 628-8000
508-820-4361
www.ca.com
United States

Computer Instruments Enhanced Interactive Fax DID and Fax on Demand with Avaya IP
Office - Issue 1.0 (4063 kb) Sep 27, 2006
App
Note
Computer Instruments
9901 West 87th Street
Overland Park, KS 66212
United States
1-888-451-0851
913-492-1483
www instruments com
United States
 
Computer Instruments Enhanced Interactive Voice Response (eIVR) Voicemail, Automated
Attendant, and Speech Enabled Automated Attendant with Avaya IP Office This software
bundle includes voice enabled automated attendant, name dialer, audio bulletin board,
survey form filler, data locator, and unified messaging. In addition to these telephony
solutions the suite features enhanced contact center applications such as estimated wait
time, position in queue and dynamic announcements. Also included in this offer are IP Web
phone applications for 911 dial alert and internal broadcast paging and drivers to provide CTI
(screen pop) functionality. Several stand alone self-service Web applications are included –
CallMeBackNow!, Web forms and Web locators. Supported development environments are
VXML 2.1, Visual Basic, C++, .Net (Expandable from 1 to 384 RTU port licenses per sever).
I 1 0 (3399 kb) S 27 2006
App
Note
Computer Instruments
9901 West 87th Street
Overland Park, KS 66212
United States
1-888-451-0851
913-492-1483
www.instruments.com
United States
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Telcomp IpOps and Avaya IP Office Telcomp IpOps is an application for the telephone user
who is hearing or sight impaired. For the sight impaired, Telcomp IpOps provides information
about a user’s telephone display and lamp status through the user’s PC speakers. For the
hearing impaired, audio indicators such as ringing are replaced by visual indicators. Telcomp
IpOps is designed to meet the requirements outlined in Section 508 of the federal
Rehabilitation Act which requires access to electronic and information technology by the
Federal government to individuals with disabilities. However, these Application Notes makes
no judgment as to whether Telcomp IpOps is compliant with Section 508. The compliance
testing discussed in these Application Notes was designed to verify the interoperation
between Telcomp IpOps and Avaya IP Office. Issue 1.0 (344 kb) Aug 29, 2006
App
Note
Telcomp, Inc.
P.O. Drawer 2065
Apopka, FL 32704
United States
407-889-7377
407-880-2543
www.telcomp.com
United States
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Kentrox Q-2300 connected to an Avaya IP Office - Issue 1.0 (1852 kb) Aug 28, 2006
App
Note
Kentrox
Support:
[phone] opt. 3
800-733-5511 opt. 3
[e-mail]
Sales:
800-733-5511 opt. 4
[phone] opt. 4
[e-mail]
www kentrox com/contact aspx
United States

Avaya IP Office and Avaya Communication Manager to Utilize Avaya Modular Messaging for
Centralized Voicemail - Issue 1.0 (879 kb) Aug 22, 2006
App
Note
Avaya
United States
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Using Cisco 2811 Integrated Service Router to Provide Inline Power to Avaya 4600 and 5600
Series IP Telephones and Avaya Wireless Access Points - Issue 1.0 (80 kb) Aug 21, 2006
App
Note
www.cisco.com
United States

Solution Assurance Test Plan for Avaya IP Office utilizing Avaya Modular Messaging 3.0 for
Centralized Voice Messaging Solution (130 kb) Aug 18, 2006
App
Note
Avaya
United States
 
Solution Assurance Test Plan for Retail Chain Store - Avaya IP Office and Small Office Edition
Standalone Configuration (349 kb) Aug 18, 2006
App
Note
Avaya
United States
Avaya IP Office with a Skutch Electronics Promotion on Hold Segregator Skutch Electronics
AS-801 Promotion on Hold Segregator. This solution is for customers who are using Key
System operation with Analog Lines and want different messages played for different lines.
The Skutch Electronics AS-801 Promotion on Hold Segregator uses the existing external
Music on Hold connection on the Avaya IP Office to provide this capability. Issue 1.0 (435 kb)
Aug 18 2006
App
Note
www.skutchelectronics.com
United States

Avaya IP Telephone at a Remote Site served by an Avaya IP Office over a Virtual Private
Network Implemented between a NetGear ProSafe VPN Firewall FVS114 and FVX538 - Issue
1 0 (1369 kb) Aug 17 2006
App
Note
www.netgear.com
United States

Zeacom Contact Center with Avaya IP Office Zeacom Contact Center makes decisions about
when, and to whom, calls should be delivered based upon caller profile, agent skills, time of
day, number dialed and wait times. Zeacom Contact Center also provides real-time and
historical statistics, advises callers of their place in queue and offers Interactive Voice
Response (IVR) functions. It also includes voicemail and auto attendant capabilities. Issue
1.0 (4925 kb) Jul 27, 2006
App
Note
Zeacom
18022 Cowan
Suite #110
Irvine, CA 92614
United States
800-513-9002
FAX [phone]
www zeacom com
New Zealand
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CyberPath PowerPath POE4408 with Avaya IP Office - Issue 1.0 (483 kb) Jul 24, 2006
App
Note
CyberPath, Inc.
371 Hoes Lane
Piscataway, NJ 08854
[phone]
Fax: [phone]
Sales:
[e-mail]
[e-mail]
www.cyberpathinc.com/contact.ht
ml
United States

DuVoice DV4/DV8/DV2000 Hospitality Messaging System with Avaya IP Office DuVoice DV4
and DV2000 provide voice mail and automated attendant for hospitality applications on
Avaya IP Office Solution. DV4 and DV2000 interface with most popular Property Management
Systems (PMS) and use the TAPI link to the Avaya IP Office to provide a middleware solution
between the Avaya IP Office and the PMS. InnDesk provides a web enabled guest
management tool for multiple hotel staff memebers. (3174 kb) Jul 21, 2006
App
Note
DuVoice
608 State Street South
Suite 100
Kirkland, WA 98033
United States
800.888.1057
425-889-8799
www duvoice com
United States
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