Specifications

45. IP Office DevConnect
IP Office Matrix - Release 8.1 (2) P
age 435
E911/Emergency
Communication
Application Suite
Attendant Console
Call Accounting/Billing
Call Control-Routing
Call/Contact Center
Multi-media Contact Center
Conferencing
Communications Continuity
Corporate Hoteling
CRM
Custom Application
Development
Data Reporting/Warehousing
H
elp Desk
Infrastructure
Infrastructure Management
Managed Services
Messaging
Mobility
Multi-vendor Integration
Property Management
Quality
Monitoring/Management
Recording Voice
S
creen Pop
SIP Endpoints
SIP Trunks
VPNremote solutions
PBX Networking/Trunking
Service Provider Access
Trunking
Paging or Door Phones
Security
Speech Recognition
Unified Communications
Fax Server
Unified Messaging
Voice Mail-Unified Massaging
Wall Boards
Workforce Management
Banking
Finance
Government-Federal
Government-State & Local
Healthcare
Higher Education
Hospitality
Insurance
Legal
Manufacturing
Retail
Telecommunications
Transportation
Utilities
Industry
Application Notes Link
Application Overview DevConnect Partner Link Country
Solution
IgeaCare ApoloDS with Avaya IP Office The igeacom nurse call devices are essentially
analog speaker telephone s that can be activated by residents via multiple call points to
reach the nurse staff. Each igeacom device is configured as an analog user on Avaya IP
Office. When the re sident activates an igeacom via a call point to reach the nurse staff, the
igeacom originates a call to the ApoloDS hunt group. The ApoloDS obtains information on
the resident and the call point type via the DTMF digits out-pulsed by the igeacom device,
and uses that info rmation to transfer the call to the appropriate nurse hunt group. When
the call is delivered to a nurse station in the nurse hunt group, the telephone display for the
nurse station will show the name of the resident’s igeacom device along with the name of the
called hunt group. Issue 1.0 (2314 kb) Dec 3, 2008
App
Note
IgeaCare System
91 Granton Drive
Richmond Hill, ON L4B-2N5
Canada
905 707 1669 or [phone]
FAX [phone]
www.igeacare.com
Canada
    
SIP Trunking between Club Communication SIP Trunking Service and an Avaya IP Office
Telephony Solution – Issue 1.1 (632 kb) Dec 1, 2008
App
Note
44 (0)1453 760240
[e-mail]
United Kingdom

Imagine Soft Meteor SE with Avaya IP Office - Issue 1.0 (996 kb) Nov 20, 2008
App
Note
Imagine Soft
424 rue Paradis
Marseille, 13008
France
33 491327400
33 491327401
www imaginesoft fr
France
 
IgeaCare igeacom with Avaya IP Office The igeacom nurse call devices are essentially analog
speaker telephone s that can be activated by residents via multiple call points to reach the
nurse staff. Each igeacom device is configured as an analog user on Avaya IP Office, and
each nurse’s telephone is configured as members of nurse hunt groups. When the resident
activates an igeacom via a call point to reach the nurse staff, the igeacom originates a cal l to
a nurse hunt group. When the call is delivered to a nurse in the hunt group, the telephone
display for the nurse will show the name of the resident’s analog user along with the name of
the called hunt group . Issue 1.0 (730 kb) Nov 10, 2008
App
Note
IgeaCare System
91 Granton Drive
Richmond Hill, ON L4B-2N5
Canada
905 707 1669 or [phone]
FAX [phone]
www.igeacare.com
Canada
    
SIP Trunking between Sotel IP Services SIP Edge Advanced SIP Trunking Solution and an
Avaya IP Office Telephony Solution – Issue 1.0 (950 kb) Nov 5, 2008
App
Note
https://sotelips.net/
1-877-MY-SOTEL (1-877-697-
6835)
United States

SIP Trunking between the COLT VoIP Access SIP Service and an Avaya IP Office Telephony
Solution – Issue 1.0 (407 kb) Oct 29, 2008
App
Note
Colt Technology Services
Beaufort House
15 St Botolph Street
London, London EC3A 7QN
United Kingdom
00442073903900
www colt net
United Kingdom

Zeacom Communications Center with Avaya IP Office
Zeacom delivers Unified Communications (UC) solutions, by seamlessly unifying telephony
and computer applications into high-end functionality such as Rich Presence, Intelligent
Mobility and Conferencing. Zeacom has rolled out its solutions to some 2500 organizations
worldwide. A Zeacom solution is extremely cost-effective as it runs on one server, providing
a single user application and one administrative interface; delivering advanced UC
functionality to businesses with up to 2500 desktops. Issue 1.0 (2131 kb) Oct 21, 2008
App
Note
Zeacom
18022 Cowan
Suite #110
Irvine, CA 92614
United States
800-513-9002
FAX [phone]
www zeacom com
New Zealand
    
Imagine Soft CLARity with Avaya IP Office CLARity is a call accounting program which
processes Call Detail Records generated by IP Office Issue 1.0 (480 kb) Aug 18, 2008
App
Note
Imagine Soft
424 rue Paradis
Marseille, 13008
France
33 491327400
33 491327401
www imaginesoft fr
France

CyTrack Unified Communications Suite with Avaya IP Office Unified Communications Suite
The CyTrack UC Suite features 9 modules including :
App
Note
CyTrack Technologies
155 Varsity Parade
V it L k
Australia
   
SoSoftware SoLo Server with Avaya IP Office The SoLo Server runs on a Microsoft Server
and enables users of telephones controlled by IP Office to use their mobile telephones in a
cooperative manner with their desk telephones. Issue 1.0 (1772 kb) Jun 30, 2008
App
Note
SoSoftware SA
Route des Plaines-Du-Loup 32
1018 Lausanne
Switzerland
[phone]
Fax + 41 (0)216437765
[e-mail]
www sosoftware com
Switzerland
 
Konftel 300 Conference Unit with Avaya IP Office The Konftel 300 attaches
to an analog station port of Avaya IP Office a nd enables me eting or con ference
participants to
participate simultaneously in a telephone conversation. Issue 1.0 (128 kb) Jun 18, 2008
App
Note
Avaya
United States

SIP Trunking between the PAETEC Broadsoft based SIP Trunking Solution and an Avaya IP
Office Telephony Solution – Issue 1.0 (1222 kb) Jun 17, 2008
App
Note
PaeTec Communications - Service
Provider
PO Box 3177
Cedar Rapids, IA 52406-3177
United States
800-896-8330
319-790-7767
www mcleodusa com
United States

SIP Trunking between Bandwidth.com SIP Trunking Solution and an Avaya IP Office
Telephony Solution – Issue 1.0 (1175 kb) Jun 12, 2008
App
Note
http://bandwidth.com/
[phone]
United States

Metropolis OfficeWatch Call Accounting System Integrating with Avaya IP Office Metropolis
creates the powerful, user-friendly telemanagement solution OfficeWatch for Business.
OfficeWatch integrates seamlessly with the IP Office and helps users improve employee
productivity, control telephone costs, monitor trunk traffic, and archive historical phone call
data. Businesses can also use OfficeWatch to recoup costs for the phone system by billing
tenants and/or clients for usage. Some businesses currently using OfficeWatch include law
firms, clinics, assisted living facilities, schools, banks, call centers, retail stores and
municipalities. Issue 1.1 (1676 kb) May 28, 2008
App
Note
Metropolis Technologies, Inc.
6278 N Federal Hwy #413
Fort Lauderdale, FL 33308
United States
954-414-2900
954-301-0819
www.metropolis.com
United States
 
Metropolis ProfitWatch Hotel Call Accounting System Integrating with Avaya IP Office
ProfitWatch for Hotels offers flexible and sophisticated guest pricing and billing options for
hotels wishing to generate revenue from guest and convention telephone calls. Available in
standalone, web-enabled and client/server versions, ProfitWatch is the perfect
telemanagement and billing solution for hotels of all sizes. Current customers include
Starwood Hotels, InterContinental Hotels Group, Hilton, Marriott International and Choice
Hotels Issue 1 1 (1639 kb) May 28 2008
App
Note
Metropolis Technologies, Inc.
6278 N Federal Hwy #413
Fort Lauderdale, FL 33308
United States
954-414-2900
954-301-0819
www metropolis com
United States
   
Envox CT Connect with Avaya IP Office Envox CT Connect is a Computer Telephony
Integration (CTI) middleware platform that provides call control and monitoring functionality
through various application programming interfaces to end user applications. Issue 1.0 (1018
kb) Apr 22, 2008
App
Note
Envox/ Syntellect
www.envox.com/software/envox-
ct-connect.asp
Americas [phone]
[e-mail]
EMEA [phone]
[e-mail]
Asia Pacific [phone]
asia support@envox com
United States
