Specifications
45. IP Office DevConnect
IP Office Matrix - Release 8.1 (2) P
age 424
E911/Emergency
Communication
Application Suite
Attendant Console
Call Accounting/Billing
Call Control-Routing
Call/Contact Center
Multi-media Contact Center
Conferencing
Communications Continuity
Corporate Hoteling
CRM
Custom Application
Development
Data Reporting/Warehousing
H
elp Desk
Infrastructure
Infrastructure Management
Managed Services
Messaging
Mobility
Multi-vendor Integration
Property Management
Quality
Monitoring/Management
Recording Voice
S
creen Pop
SIP Endpoints
SIP Trunks
VPNremote solutions
PBX Networking/Trunking
Service Provider Access
Trunking
Paging or Door Phones
Security
Speech Recognition
Unified Communications
Fax Server
Unified Messaging
Voice Mail-Unified Massaging
Wall Boards
Workforce Management
Banking
Finance
Government-Federal
Government-State & Local
Healthcare
Higher Education
Hospitality
Insurance
Legal
Manufacturing
Retail
Telecommunications
Transportation
Utilities
Industry
Application Notes Link
Application Overview DevConnect Partner Link Country
Solution
Avaya IP Office 7.0 with AT&T IP Toll Free SIP Trunk Service - Issue 1.0 (1756 kb) Jul
19, 2011
App
Note
AT&T
6500 West Loop South
Bridgewater, Texas 77401
United States
908-658-2123
908-658-2449
www att com
United States
MTS Allstream SIP Trunking Service with Avaya IP Office - Issue 1.0 (876 kb) Jul 12,
2011
App
Note
MTS Allstream
200 wellington street west
suite 1200
toronto, Ontario m5v 3G2
Canada
1-416- 345-3125
www mtaallstream com
Canada
IPC System Interconnect with Avaya IP Office IPC System Interconnect is a trading
communication solution. In the compliance testing, IPC System Interconnect used SIP trunks
to Avaya IP Office, for turret users on IPC to reach users on Avaya IP Office and on the
PSTN. Issue 1.0 (2194 kb) Jul 12, 2011
App
Note
IPC Systems, Inc.
Harborside Financial Center- Plaza
10
3 Second Street
Jersey City, NJ 07311
United States
201 253-2000
www ipc com
United States
Extreme Networks Switches with Avaya IP Office and Avaya IP Telephones in a Converged
VoIP and Data Network - Issue 1.0 (815 kb) Jul 12, 2011
App
Note
Extreme Networks
3585 Monroe Street
Santa Clara, CA 95051
United States
Phone: + 1 408 579-2800
NA: + 1 888 257-3000
Fax: + 1 408 579-3000
www extremenetworks com/
United States
ADTRAN NetVanta UC Server with Avaya IP Office 6.1 NetVanta Unified Communications
(UC) Server is a software-only package designed for Microsoft Windows platforms that
provides capabilities of unified communications – without the need for a forklift upgrade. It is
perfect for organizations that already have one or more PBXs,but want the added benefits of
unified communications.The NetVanta UC Server portfolio includes:
- PBX Integration
- Unified Messaging (UM)
- FAX Server
- Text-to-Speech Engine
- Auto-Attendant and Personal Call Control
- Administration
Unified Communications Server
NetVanta UC Server is capable of supporting UC on one or more different types of PBXs to
provide a centralized UC solution. This feature-rich platform offers advanced UC services like
unified messaging, voice mail, integrated messaging, fax server, graphical drag and drop
service creation, inbound and outbound IVR services, personal assistants, one number
services, call redirection services, notifications, auto-attendants, mobile support and scales
from 75 up to 2,000 users on a single server.
PBX Integration
If you have an existing investment in legacy business communications systems (PBXs and/
or key systems), NetVanta UC Server lets you leverage your existing investment and
App
Note
ADTRAN/Objectworld
555 Legget Drive
Ottawa, Ontario K2K2X3
Canada
613-599-9698
613-599-7457
www.objectworld.com
Canada
Broadvox SIP Trunking with Avaya IP Office - Issue 1.0 (901 kb) Jun 15, 2011
App
Note
Broadvox, LLC
1950 N. Stemmons Hwy, Suite
3031
Dallas, TX 75207
United States
214 646 8000
216 373 4876
www broadvox com
United States
Multi-Tech FaxFinder® IP with Avaya IP Office
The FaxFinder fax server is an all-in-one fax-to-email server, allowing you to send and
receive faxes from your computer. It converts faxes to PDF or TIFF files allowing you to send
faxes from any application that can print and receive faxes as e-mails, wherever you are.
The solution provides distributed faxing capabilities, over a WAN, from a corporate office to
small remote offices as well as to field sales people. In addition, it provides secure,
convenient faxing for LAN users offering a high degree of privacy for both the sender and
recipient. This completes the IP Office unified communication solution by delivering faxes to
the inbox. This is the FFx20 model series. Issue 1.0 (2527 kb) Jun 15, 2011
App
Note
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
United States
888-288-5470
763-785-9874
www.multitech.com
United States
Computer Instruments e-IVR, as a SIP endpoint, with Avaya IP Office 500 V2 This software
bundle includes voice enabled automated attendant, name dialer, audio bulletin board,
survey form filler, data locator, and unified messaging. In addition to these telephony
solutions the suite features enhanced contact center applications such as estimated wait
time, position in queue and dynamic announcements. Also included in this offer are IP Web
phone applications for 911 dial alert and internal broadcast paging and drivers to provide CTI
(screen pop) functionality. Several stand alone self-service Web applications are included –
CallMeBackNow!, Web forms and Web locators. Supported development environments are
VXML 2.1, Visual Basic, C++, .Net (Expandable from 1 to 384 RTU port licenses per sever).
Issue 1 0 (1083 kb) Jun 10 2011
App
Note
Computer Instruments
9901 West 87th Street
Overland Park, KS 66212
United States
1-888-451-0851
913-492-1483
www.instruments.com
United States
Computer Instruments e-IVR, as a H.323 endpoint, with Avaya IP Office 500 V2 This
software bundle includes voice enabled automated attendant, name dialer, audio bulletin
board, survey form filler, data locator, and unified messaging. In addition to these telephony
solutions the suite features enhanced contact center applications such as estimated wait
time, position in queue and dynamic announcements. Also included in this offer are IP Web
phone applications for 911 dial alert and internal broadcast paging and drivers to provide CTI
(screen pop) functionality. Several stand alone self-service Web applications are included –
CallMeBackNow!, Web forms and Web locators. Supported development environments are
VXML 2.1, Visual Basic, C++, .Net (Expandable from 1 to 384 RTU port licenses per sever).
I 1 0 (736 kb) J 7 2011
App
Note
Computer Instruments
9901 West 87th Street
Overland Park, KS 66212
United States
1-888-451-0851
913-492-1483
www.instruments.com
United States
Avaya IP Office 6.1 with AT&T IP Toll Free SIP Trunk Service - Issue 1.0 (1596 kb) Jun
3, 2011
App
Note
AT&T
6500 West Loop South
Bridgewater, Texas 77401
United States
908-658-2123
908-658-2449
www att com
United States
BBX Technologies Vuesion Multimedia Contact Center with Avaya IP Office Vuesion Contact
Center – an integrated communications suite consisting of robust, feature-rich applications
designed to meet the business and customer service needs of small and medium businesses.
Vuesion Contact Center delivers Multimedia contact center, call recording, and computer-to-
telephony integration across your enterprise in a tightly-integrated, modular design so you
can build the solution that best fits your unique business. Now, with Vuesion Contact Center
application suite, small and medium businesses can experience real world benefits –
enhanced customer service, improved productivity, and increased profitability – through the
ability to communicate more efficiently and effectively with their customers. Issue 1.0 (4310
kb) May 18 2011
App
Note
BBX Technologies, LLC
800 E. Campbell Road
Suite 101
Richardson, TX 75081
United States
972 665 3510
972 665 3501
www.bbxtech.com
United States
Bell Canada SIP Trunking with Avaya IP Office 7.0 - Issue 1.0 (2600 kb) May 18, 2011
App
Note
Bell Canada
5115 Creekbank Road
Mississauga, Ontario L4W5R1
Canada
905-614-8179
www bell ca
Canada
Resource Software International Shadow CMS with Avaya IP Office Shadow CMS is a fully-
scalable communication management solution allowing administrators to forecast, monitor
and allocate communications management expenses. It also provides metrics for facility
planning, customer service, workforce management and bill back. Shadow CMS interfaces
with Avaya telephone systems for real-time data retrieval. The information is processed,
assigned a cost and delivered to property management systems for billing integration. Issue
1.0 (733 kb) May 18, 2011
App
Note
Resource Software International
Ltd.
40 King Street West, Suite 300
Oshawa, Ontario L1H 1A4
Canada
905 576-4575
FAX 905 576-4705
www telecost com
Canada