Specifications

34. Short Code Features
IP Office Matrix - Release 8.1 (2) P
age 314
Feature Description Telephone Number
2.1 4.0 4.1 4.2 5 6.0 6.1 7.0 8.0 8.1
IP Office Release
Default Short
Code
Phone
Manager
Soft-Console
Control
Program
Button
Do Not Disturb
Exception Add
This feature adds a number to the user's "Do Not Disturb Exception Numbers List". This can be
an internal extension number or external ICLID. For further details see
Do Not Disturb (DND)
in the Telephone Features section.

Telephone number or ICLID. Up to 31 characters.
For ICLID numbers any prefix added by the IP Office
system must also be included.

*10*N#
 

DNDX+
         
Do Not Disturb
Exception Delete
This feature removes a number from the user's "Do Not Disturb Exception List". For further
details see
Do Not Disturb (DND) in the Telephone Features section.

Telephone number or ICLID.

*11*N#
 

DNDX-
         
Do Not Disturb On
This feature puts the user into 'Do Not Disturb' mode. When on, all calls, except those from
numbers in the user's exception list hear busy tones or are redirected to voicemail if available.
For further details see
Do Not Disturb (DND) in the Telephone Features section.


*08
 

DNDOn
         
Do Not Disturb Off
Cancels the user's 'do not disturb' mode if set. For further details see Do Not Disturb (DND) in
the
Telephone Features section.


*09
 

DNDOf
         
Enable ARS Form
This feature can be used to put an ARS form in service. It can be used with ARS forms that have
been put out of service through Manager or the use of a Disable ARS Form short code.

ARS form number.
             
Enable Internal
Forwards
This feature turns on the forwarding of internal calls for the user. It applies to Forward
Unconditional, Forward on Busy and Forward on No Answer.
              
Enable Internal
Forward
Unconditional
This feature turns on the forwarding of internal calls for the user. It applies to Forward
Unconditional only.
              
Enable Internal
Forward Busy or
No Answer
This feature turns on the forwarding of internal calls for the user. It applies to Forward on Busy
and Forward on No Answer.
              
Extn Login
Extn Login allows a user who has been configured with a Login Code (User | Telephony |
Supervisor Settings) to take over ownership of any extension. That user's extension number
becomes the extension number of the extension while they are logged.
When used, the user will be prompted to enter their extension number and then their log in
code. Login codes of up to 15 digits are supported with Extn Login buttons. Login codes of up to
31 digits are supported with Extn Login short codes.
-When a user logs in, as many of their user settings as possible are applied to the extension.
The range of settings applied depends on the phone type and on the system configuration.
-By default, on 1400 Series, 1600 Series, 9500 Series and 9600 Series phones, the user's call
log and personal directory are accessible while they are logged in. This also applied to M-Series
and T-Series telephones.
-On other types of phone, those items such as call logs and speed dials are typically stored
locally by the phone and will not change when users log in and log out.
-If the user logging in was already logged in or associated with another phone, they will be
automatically logged out that phone.

Extension Number*Login Code.
If just a single number is dialed containing no *
separator, the system assumes that the extension
number to use is the physical extension's Base
Extension number and that the number dialed is the
log in code.

*35*N#
 

Login
         
Extn Logout
This feature logs the user off the phone at which they are logged on.
For IP Office 4.0 and higher this feature cannot be used by a user who does not have a login
code or by the default associated user of an extension unless they are set to forced login.


*36
 

Logof
         
Flash Hook
This feature sends a hook flash signal to the currently connected line if it is an analog line.

Pre-IP Office 4.0
IP Office 4.0+: Optional
For IP Office 4.0 and higher, the telephone number
field can be used to set the transfer
destination number for a Centrex Transfer
. In this
case the use of the short code Forced
Account Code and Forced Authorization Code
are not supported and the Line Group Id must
match the outgoing line to the Centrex service
provider.
  

Flash
         
FNE
This short code feature is used for Mobile Call Control and one-X Mobile Client support.

This number sets the required FNE function. For a
list of supported functions see one-X Mobile
Control
             
Follow Me Here
Causes calls to the extension number specified to be redirected to the extension initiating the
'Follow Me Here'. If the redirected call receives a busy tone or is not answered, then the call
behaves as though the User's extension had failed to answer. For further details see
Follow Me
in the Telephone Features section.

Extension to redirect to the dialing extension.

*12*N#
 

Here+
         
Follow Me Here
Cancel
Cancels any
Follow Me set on the specified extension. This action can only be performed at the
extension to which the
Follow Me Here is targetted. For further details see Follow Me in the
Telephone Features section.

Extension being redirected to the dialing extension.

*13*N#
 

Here-
         
Follow Me To
Causes calls to the extension to be redirected to the
Follow Me destination extension specified.
For further details see
Follow Me in the Telephone Features section.

Target extension number or blank (cancel Follow Me
To)

*14*N#.
 

FolTo
         
Forward Hunt
Group Calls On
Forward the user's hunt group calls to their forward number when the user has
Forward
Unconditional
active. For further details see Forward Unconditional in the Telephone
Features section.
This option is only applied for calls to
Sequential and Rotary type hunt groups. Calls from
other hunt group types are not presented to the user when they have
Forward Unconditional
active. Note also that hunt group calls cannot be forwarded to another hunt group.


*50
 

FwdH+
         
Forward Hunt
Group Calls Off
This feature cancels the forwarding of the user's hunt group calls. For further details see
Forward Unconditional in the Telephone Features section.


*51
 

FwdH-
         
Forward Number
Sets the number to which the user's calls are redirected. This can be an internal or external
number. The number is still subject to the user's call barring settings. For further details see
Forward Unconditional
in the Telephone Features section.
This feature does not activate forwarding; it only sets the number for the forwarding destination.
This number is used for all forward types;
Forward Unconditional, Forward on Busy and
Forward on No Answer
, unless the user has a separate Forward on Busy Number set for
forward on busy and forward on no answer functions.

Telephone number.

*07*N#
 

wdNo
         
Forward On Busy
Number
Sets the number to which the user's calls are forwarded when Forward on Busy or Forward
on No Answer
are on. If no Forward on Busy Number is set, those functions use the
Forward Number
.
This feature does not activate the forwarding, it only sets the number for the forwarding
destination.

Telephone number.

*57*N#
 

FwBNo
         