Specifications

32. Button Feature List
IP Office Matrix - Release 8.1 (2) Page 303
Analog
1400 Series 1600 Series
20 Series
2400 Series 3600 Series 3700 Series
3810
4100 Series 4400 Series 4600 Series 5400 Series 5600 Series 6400 Series 7400 Series
9040
9500 Series 9600 Series
M-Series
T-Series
T3/T3 IP
Series
IP Office Phone Support
Action Data Default Label
Toggles
Status Ind
Button
Feature
Description
IP Office
Software
Level
Action
User Admin
Pause
Recording
This feature can be used to pause any call recording. It can be used
during a call that is being recorded to omit sensitive information such as
customer credit card information. This feature can be used with calls that
are recorded both manually or calls that are recorded automatically.
The button status indicates when call recording has been paused. The
button can be used to restart call recording. The system Auto Restart
Paused Recording (System | Voicemail ) setting can be used to set a
delay after which recording is automatically resumed.
If the voicemail system is configured to provide advice of call recording
warnings, then pausing the recording will trigger a "Recording paused"
prompt and a repeat of the advice of call recording warning when
recording is resumed.
8.0+
Advanced ->
Call -> Pause
Recording
None
PauseRec
or
Pause
Recording
√ √
X X
√
[1]
√
[1]
X X X X X X X X X X X X X
√ √
X X X
Priority Call
This feature allows the user to call another user even if they are set to 'do
not disturb'. A priority call will follow forward and follow me settings but
will not go to voicemail.
1.1+
Advanced ->
Call -> Priority
Call
User number or name.
Pcall
or
Priority
Call
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Private Call
When on, any subsequent calls cannot be intruded on, bridged into or
silently monitored until the user's private call status is switched off.
Note that use of private calls is separate from the user's intrusion
settings. If a user is set to Cannot be Intruded, switching private calls
off does not affect that status. To allow private calls to be used to fully
control the user status, Cannot be Intruded should be disabled for that
user.
If enabled during a call, any current recording, intrusion or monitoring is
ended
4.0+
Advanced ->
Call -> Private
Call
None
PrivC
or
Private Call
√ √
X X
√
[1]
√
[1]
X
√
[1]
X X
√
X
√ √
[1]
√ √
[1]
X X
√ √ √ √ √
X
[2]
Relay Off
Opens the specified switch in the system's external output port (EXT
O/P).
1.1+
Advanced ->
Relay -> Relay
Off
Switch number (1 or 2). Rely-
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Relay On
Closes the specified switch in the system's external output port (EXT
O/P).
1.1+
Advanced ->
Relay -> Relay
On
Switch number (1 or 2).
Rely+
or
Relay On
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Relay Pulse
Closes the specified switch in the system's external output port (EXT
O/P) for 5 seconds and then opens the switch.
1.1+
Advanced ->
Relay -> Relay
Pulse
Switch number (1 or 2).
Relay
or
Relay Pulse
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Resume Call
Resume a call previously suspended to the specified ISDN exchange slot.
The suspended call may be resumed from another phone/ISDN Control
Unit on the same line.
1.1+
Advanced ->
Call -> Resume
Call
ISDN Exchange slot number. Resum
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Retrieve
Call
Retrieves a call previously held to a specific ISDN exchange slot. Only
available when supported by the ISDN exchange.
1.1+
Advanced ->
Call ->
Retrieve Call
ISDN Exchange slot number. Retriv
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Ring Back
When Free
Sets a ringback on the extension being called. When the target extension
ends its current call, the ringback users is rung (for their set No Answer
Time/Allocated Answer Interval) and if they answer, a new call is made to
the target extension.
Ringback can be cleared using the Cancel Ring Back When Free function.
1.1+
Advanced ->
Miscellaneous -
> Ring Back
When Free
None
AutCB
or
Auto
Callback
X
√
X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Set Absent
Text
This feature can be used select the user's current absence text. Note: The
user still has to select Set or Clear on their phone to display or hide the
text. This text is then displayed to internal callers who have suitable
display phones or applications.
The text is displayed to callers even if the user has forwarded their calls
or is using follow me. Absence text is supported across a Small
Community Network (SCN).
The absence text message is limited to 128 characters. Note however that
most amount displayed will depend on the caller's device or application.
1.1+
Advanced ->
Set -> Set
Absent Text
The telephone number should take
the format "
y,n,text" where:
• y = 0 or 1 to turn this feature on
or off.
• n = the number of the absent
statement to use:
• 0 = None.
• 1 = On vacation until.
• 2 = Will be back.
• 3 = At lunch until.
• 4 = Meeting until.
• 5 = Please call.
• 6 = Don't disturb until.
• 7 = With visitors until.
• 8 = With cust. til.
• 9 = Back soon.
• 10 = Back tomorrow.
• 11 = Custom.
•
text = any text to follow the
absent statement.
Absnt
or
Absence
Text
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√
[1]
√
[1]
√
X
√ √ √ √ √
X
Set Account
Code
Dials an account code and then returns dial tone for the user to dial a
number. Can also be used to enter an account code after a call has been
connected.
2.1+
Advanced ->
Set -> Set
Account Code
Account code or blank.
If blank, the user is prompted to
dial an account code after pressing
the button. This option is not
supported on XX02 phone modules.
Acct
or
Account
Code
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Set Hunt
Group Night
Service
Puts the specified hunt group into 'Night Service' mode. Calls to a group
set to night service, receive busy or are diverted to voicemail if available
or are diverted to the group's night service fallback group if set.
· Setting and clearing hunt group night service can be done using either
manual controls or using a system time profile. The use of both methods
to control the night service status of a particular hunt group is not
supported.
1.1+
Advanced ->
Set -> Set
Hunt Group
Night Service
Hunt group extension number.
· IP Office 4.0+: If left blank, the
button will affect all hunt groups of
which the user is a member.
HGNS+
or
HG Night
Service
√ √
X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √ X
[2]
Set Hunt
Group Out
Of Service
Puts the specified hunt group into 'Out of Service' mode. Calls to a group
set to out of service receive busy or are diverted to voicemail if available
or are diverted to the group's out of service fallback group if set.
For pre-IP Office 4.0 systems this function cannot be used to override
hunt groups already set to night service mode by an associated time
profile.
For IP Office 4.0 systems this function can be used to used to override
hunt groups already set to night service mode by an associated time
profile.
1.1+
Advanced ->
Set -> Set
Hunt Group
Out of Service
Hunt group extension number.
· IP Office 4.0+: If left blank, the
button will affect all hunt groups of
which the user is a member.
HGOS+
or
HG Out of
Service
√ √
X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]