Specifications

32. Button Feature List
IP Office Matrix - Release 8.1 (2) Page 302
Analog
1400 Series 1600 Series
20 Series
2400 Series 3600 Series 3700 Series
3810
4100 Series 4400 Series 4600 Series 5400 Series 5600 Series 6400 Series 7400 Series
9040
9500 Series 9600 Series
M-Series
T-Series
T3/T3 IP
Series
IP Office Phone Support
Action Data Default Label
Toggles
Status Ind
Button
Feature
Description
IP Office
Software
Level
Action
User Admin
Group
Monitors the status of a hunt group queue. This option is only supported
for hunt groups with queuing enabled. The user does not have to be a
member of the group.
Depending on the users button type, indication is given for when the
group has alerting calls and queued calls (queued in this case is defined
as more calls waiting than there are available group members).
· Pre-4.0 IP Office: Pressing a Group button displayed information about
the longest waiting call in the queue and options to answer, drop or
ignore the call.
· IP Office 4.0+: Pressing a Group button answers the longest waiting
call.
· IP Office 4.0+: The definition of queued calls include group calls that
are ringing. However, for operation of the Group button, ringing calls are
separate from other queued calls.
1.0+
Group
Group name enclosed in " " double-
quotes or group number
<group name>
√ √
X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Group
Listen On
Using group listen allows callers to be heard through the phone's
handsfree speaker but to only hear the phone's handset microphone.
When group listen is enabled, it modifies the hands free functionality of
the
short code user’s terminal in the following manner
• When the user’s phone is placed in handsfree / speaker mode, the
speech path from the connected party is broadcast on the phone speaker
but the phone's base microphone is disabled.
• The connected party can only hear speech delivered directly by the
short code user's handset microphone.
• Group listen is not supported for IP phones or when using a phone's
HEADSET button.
• Currently connected calls are not affected by changes to this setting. If
group listen is required it must be selected before the call is connected.
This enables listeners local to the short code user’s phone to hear the
connected party whilst limiting the connected party to hear only what is
communicated via the user’s handset.
· M-Series/T-Series: The button is equivalent to Feature 802 (On) and
Feature #802 (Off).
4.1+
Advanced ->
Extension ->
Group Listen
On.
None.
Group Listen
On
√ √
X X X X X
√
[1]
X X X X X X
√
X
√
X X X X
√ √
X
Hold Call
This uses the Q.931 Hold facility, and "holds" the incoming call at the
ISDN exchange, freeing up the ISDN B channel. The Hold Call feature
"holds" the current call to a slot. The current call is always automatically
placed into slot 0 if it has not been placed in a specified slot. Only
available if supported by the ISDN exchange
1.1+
Advanced ->
Hold -> Hold
Call
ISDN Exchange hold slot number or
blank (slot 0).
Hold
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Hold CW
Place the user's current call on hold and answers the waiting call. This
function is not supported on phones which have multiple call appearance
buttons set.
1.1+
Advanced ->
Hold -> Hold
CW
None HoldCW
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Hunt Group
Disable
This function is obsolete, the Hunt Group Enable function being able to
toggle membership between enabled and disabled and providing lamp
indication of when membership is enabled.
An individual user's membership of any particular hunt groups is
programmed through the IP Office configuration. This control allows the
user to disable that membership. They will no longer receive calls to that
hunt group until their membership is enabled again
1.1+
Hunt Group ->
Hunt Group
Disable
Group number or name or blank for
all groups.
HGDis
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Hunt Group
Enable
An individual users membership of any particular hunt groups is
programmed through the IP Office configuration. This control allows the
user to enable or disable that membership. While enabled, the user can
receive hunt group calls when logged on.
In addition to the lamp indication below, most phones display G
when any
group membership is enabled
1.1+
Hunt Group ->
Hunt Group
Enable
Group number or name or blank for
all groups.
HGEna
or
HG Enable
√ √
X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √ X
[2]
Hold Music
This feature allows the user to listen to the system's music on hold. See
Music On Hold for more information.
1.1+
Advanced ->
Hold -> Hold
Music
Optional.
Systems can support multiple hold
music sources. However only the
system source is supported for
Hold Music buttons
Music
or
Hold Music
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Last
Number
Redial
This function is intend for use with Avaya M-Series and T-Series phones
only. When pressed, the button invokes the same last number redial
process as dialing Feature 5.
7.0+
Advanced ->
Call -> Last
Number Redial
None Again
X X X X X X X X X X X X X X X X X X X X X
√ √
X
MCID
Activate
This action is used with ISDN Malicious Caller ID call tracing. It is used to
trigger a call trace at the ISDN exchange. The call trace information is
then provided to the appropriate legal authorities.
This option requires the line to the ISDN to have MCID enabled at both
the ISDN exchange and on the IP Office. The user must also be
configured with Can Trace Calls enabled (User | Telephony)
4.0+
Miscellaneous -
> MCID
Activate
None
MCID
or
Malicious
Call
X
√
X X
√
√
[1]
X
√
X X
√
X
√ √
[1]
√ √
[1]
X X
√ √ √ √ √
X
Off Hook
Station
Enables the user's extension to be controlled by an IP Office application,
for example Phone Manager or SoftConsole. Calls can then be answered
and cleared through the application without having to manually go off or
on hook. Requires the phone to support full handsfree operation.
1.1+
Advanced ->
Miscellaneous -
> Off Hook
Station
None OHStn
√ √
X X
√ √ √ √
[1]
X X
√
X
√ √
[1]
√
[1]
√
[1]
√
X
√ √ √ √ √
X
Park
Monitors the status of a system park slot. The user can use the button to
park a call into that slot and to also retrieve a call parked in that slot
including calls parked by other users.
Park buttons with indication will indicate when the park slot is in use.
Similarly, the Park buttons within application (for example SoftConsole,
Phone Manager and one-X Portal for IP Office) can be used to park,
retrieve and indicate parked calls. For IP Office 4.0 and higher this
function has been replaced by Emulation | Call Park
1.0 to
3.2
only
Advanced ->
Call -> Park
Call
Park slot number Park
√ √
X X X X X
√
[1]
X X X X
√ √
[1]
√ √
[1]
X X X X X X X X
Park Call
For IP Office 4.0 and higher this function has been replaced by Emulation
| Call Park
1.0 to
3.2
Only
Advanced ->
Call -> Park
Call
Park slot number. Park
√ √
X X X X X
√
[1]
X X X X
√ √
[1]
√ √
[1]
X X X X X X X X