Specifications

32. Button Feature List
IP Office Matrix - Release 8.1 (2) Page 298
Analog
1400 Series 1600 Series
20 Series
2400 Series 3600 Series 3700 Series
3810
4100 Series 4400 Series 4600 Series 5400 Series 5600 Series 6400 Series 7400 Series
9040
9500 Series 9600 Series
M-Series
T-Series
T3/T3 IP
Series
IP Office Phone Support
Action Data Default Label
Toggles
Status Ind
Button
Feature
Description
IP Office
Software
Level
Action
User Admin
Call Waiting
On
Enables call waiting on the user's extension. When the user is on a call
and another call arrives, they will hear a call waiting tone. Note: Call
waiting does not operate for user's with call appearance buttons.
1.1+
Advanced ->
Call -> Call
Waiting On
None
CWOn
or
Call
Waiting On
√ √
X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Call Waiting
Suspend
Disables call waiting, if on, for the duration of the extension's next call.
1.1+
Advanced ->
Call -> Call
Waiting
Suspend
None CWSus
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Cancel All
Forwarding
Cancels forward unconditional, forward on busy, forward on no answer,
follow me and do not disturb if any of those are active on the user's
extension
1.1+
Advanced ->
Call -> Cancel
All Forwarding
None
FwdOf
or
Call
Forward Off
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Cancel Ring
Back When
Free
Cancels any existing ringback set by the user, see Ring Back When Free .
Note that the Ring Back When Free button toggles to set or cancel
ringback when free and also indicates the current status.
· M-Series/T-Series: The button is equivalent to Feature #2.
1.0+
Advanced ->
Miscellaneous -
> Cancel Ring
Back When
Free
None RBak-
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Channel
Monitor
For Avaya use only.
1.1+
Advanced ->
Call ->
Channel
Monitor
Channel number. ChMon
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Clear Call
This feature can be used to end the last call put on hold. This can be used
in scenarios where a first call is already on hold and simply ending the
second call will cause an unsupervised transfer of the first call.
1.1+
Advanced ->
Call -> Clear
Call
None Clear
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]
Clear CW
End the user's current call and answer any call waiting. Requires the user
to also have call waiting indication on. This function does not work for
users with multiple call appearance buttons.
1.1+
Advanced ->
Call ->Clear
CW
None ClrCW
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Clear Hunt
Group Night
Service
Changes the specified hunt group from 'Night Service' mode to 'In
Service' mode. This button function is obsolete. The Set Hunt Group Night
Service function can be used to toggle a group in/out of service and
provides lamp status indication.
· Setting and clearing hunt group night service can be done using either
manual controls or using a system time profile. The use of both methods
to control the night service status of a particular hunt group is not
supported
1.1+
Advanced ->
Call -> Clear
Hunt Group
Night Service
Group number.
· IP Office 4.0+: If left blank, the
button will affect all hunt groups of
which the user is a member.
HGNS-
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Clear Hunt
Group Out
Of Service
Changes the specified hunt groups status from 'Out of Service' mode to
'In Service' mode. This button function is obsolete. The Set Hunt Group
Out Of Service function can be used to toggle a group in/out of service
and provides lamp status indication
1.1+
Advanced ->
Call -> Clear
Hunt Group
Out of Service
Group number.
· IP Office 4.0+: If left blank, the
button will affect all hunt groups of
which the user is a member
HGOS-
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Clear Quota
Quotas can be assigned to IP Office on outgoing calls to data services
such as internet connections. The quota defines the number of minutes
available for the service within a time frame set within the service, for
example each day, each week or each month.
The Clear Quota function can be used to reset the quota for a specific IP
Office service or for all IP Office services
1.1+
Advanced ->
Call -> Clear
Quota
"Service name" within quote marks
or "" for all services.
Quota
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√
X X X X
X
[2]
Coaching
Intrusion
This feature allows the you to intrude on another user's call and to talk to
them without being heard by the other call parties to which they can still
talk. For example: User A is on a call with user B. When user C intrudes
on user A, they can hear users A and B but can only be heard by user A.
· The ability to intrude and be intruded is controlled by two configuration
settings, the Can Intrude (User |Telephony | Supervisor Settings ) setting
of the user intruding and the Cannot Be Intruded (User |Telephony |
Supervisor Settings ) setting of target being intruded on. The setting of
any other internal party is
ignored. By default, no users can intrude and all users are set to cannot
be intruded.
· ! WARNING
The use of features to listen to a call without the other call parties being
aware of that monitoring may be subject to local laws and regulations.
Before enabling the feature you must ensure that you have complied with
all applicable local laws and regulations. Failure to do so may result in
severe penalties.
8.0+
Advanced ->
Call ->
Coaching
Intrusion
None
Coach
or
Coaching
Intrusion
√
X X X
√
[1]
√
[1]
X X X X X X X X X X X X X
√ √
X X X
Conference
This function is intend for use with Avaya M-Series and T-Series phones
only. When pressed, the button invokes the same conference process as
dialing Feature 3.
7.0+
Advanced ->
Call ->
Conference
None
Conf
or Conference
Add
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √ X
[2]
Conference
Add
Conference add controls can be used to place the user, their current call
and any calls they have on hold into a conference. When used to start a
new conference, the system automatically assigns a conference ID to the
call. This is termed ad-hoc (impromptu) conferencing.
If the call on hold is an existing conference, the user and any current call
are added to that conference. This can be used to add additional calls to
an ad-hoc conference or to a meet-me conference.
1.1+
Advanced ->
Call ->
Conference
Add
None
Conf+
or Conference
Add
X X X X
√
[1]
√
[1]
√ √
[1]
X X
√
X
√ √
[1]
√ √
[1]
√
X
√ √ √ √ √
X
[2]