HD 2000 IP PHONE USER MANUAL Depaepe Tel : 33 (0) 1 30 25 81 60 Fax : 33 (0) 1 39 98 61 24 Site Web : www.depaepe.
Table of Content 1. WELCOME ................................................................................................................…. 4 2. WHAT IS IN THE PACKAGE ....................................................................................…. 4 3. Key Features ............................................................................................................…. 5 4. Hardware specification. ..........................................................................................….
1. WELCOME The IP PHONE HD2000IP is an internet telephone set that features superb audio quality, rich functionalities, high level of integration, and compactness. By converting analog voice for transmission over the internet, the IP Phone HD2000IP allows users with broadband internet connections to make calls to and from anywhere in the world. The IP PHONE HD2000IP is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. 2.
3. Key Features ➢ Support SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP, NTP, PPPoE, STUN, UPNP,TFTP, etc. ➢ Powerful Digital Signal Processing (DSP) technology to ensure superior audio quality ➢ Support various codecs including G.711 (PCM a-law and u-law), G.723.1 , G.729A/ B, G.726-32, G.722, GSM_FR, iLBC. ➢ Support standard encryption and authentication (DIGEST using MD5, MD5-sess), AES ? ➢ Support for Layer 2 QoS (802.1Q/VLAN Tag, 802.
4. Hardware specification. Model HD2000IP LAN interface 1x RJ45 100Base-T(PoE supported) PoE Class 4 Power consumption 1,600 mW Current consumption 34 mA Power supply (optional) Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA CE/FCC/UL certification Dimension 215 x 165 x 70 mm (L x W x H) Weight 0.9kg Temperature 40 – 130 F 5 – 45 C Humidity 10 - 90% 5. INSTALLATIONS 5.1.
Power Jack 5V DC power port LAN 10/100Mbps RJ45 port for LAN Handset Jack RJ9 port connect to handset SAFETY COMPLIANCES The HD2000IP phone complies with FCC/CE and various safety standards. The HD2000IP power adaptor (optional) is compliant with these standards. Only use the HD2000IP power adaptor provided by Depaepe. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
5.2. Walls mount installation: The HD2000 IP comes with a small plastic bag containing 1 thins screw and a foam plug to be used for preventing theft or unauthorized removal, 2 bigger screws for wall mount fixing. 1) Drill 2 holes as shown on the wall mounting layout (see the next drawing). Install the 2 bigger screws in those holes on the wall.
2) If the telephone must be secured against thefts or unauthorized removal, drill a third hole as shown on the wall mounting layout. 3) Check the LAN or/and Power connection. 4) Align the 2 slots at the base of the HD2000IP in front of the 2 screws and pull down. 5) If needed, install the third screw though the hole located above the telephone (see the page 6) and hide it with the foam plug.
6.
*Handset on hold position: This feature can be used to secure the handset while waiting for someone to ‘come to the phone” without going back to on-hook condition. Keypad Buttons Keypad Buttons Definitions 0 - 9, *(.), # To input: numbers, *(.), # Stop voice to receiver (Mute key).
7. BASIC OPERATIONS 7.1. Get Familiar with Voice menu (keypad models only) HD2000IP has stored a voice prompt menu for quick access to settings and simple configuration. You can enter this voice prompt menu one ways ➢ Pick up the receiver of the telephone and press “***” A voice will say, “Enter the new option.
08 Your number is The current number is announced. 12 WAN Port Web Access Enter “9” to toggle between enable and disable 13 Firmware Server IP Announces current Firmware Server IP Announces current Firmware address Server IP address. Enter 12 digit new IP address. 14 Configuration Server IP Address Announces current Config Server Path IP address. Enter 12 digit new IP address. 15 Upgrade Protocol Upgrade protocol for firmware and configuration update.
7.2. Make a Phone call (keypad models only) 7.2.1. Completing Calls There are two ways to complete a call: ➢ DIAL: To make a phone call. • Take Handset off-hook • The phone will have a dial tone. • Enter the phone number • Waiting for 4 seconds or press the # key Note: 1) The value ‘no key entry time out’ by default is 4 seconds, you can change it. 2) You can also modify the dial plan for send a call immediately. ➢ REDIAL : To redial the last dialed phone number . • Take Handset off-hook • press Bis button.
7.3. ANSWERING PHONE CALLS 7.3.1. Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone. Answer call by taking Handset. 2. Incoming multiple calls: When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). Answer the incoming call by pressing the “R” key. The current active call will be put on hold. 7.4. PHONE FUNCTIONS DURING A PHONE CALL (keypad models only) 7.4.1.
Transfer an active call to a third party with attended. Press R button and make a call and automatically place the ACTIVE call on HOLD. Once the call is established, hang up to transfer the call. NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 7.4.4. Conference Call HD2000IP phone supports 3-way conference. Assuming that call party A and B are in conversation.
7.5. CALL FEATURES (keypad models only) 7.5.1. Call Features Tables Following table shows the call features of HD2000IP : Key Call Features *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *67 Block Caller ID (per call) *82 Send Caller ID (per call) *50 Disable Call Waiting (for all subsequent calls) *51 Enable Call Waiting (for all subsequent calls) *70 Disable Call Waiting.
8. CONFIGURATION GUIDE 8.1. Configuring HD2000IP using Web Browser HD2000IP has embedded Web server and HTML pages that allow users to configure the HD2000IP through an easy-to-use Web browser interface such as Firefox browser. Below is a screen shot of the HD2000IP configuration page: 8.1.1. Get the IP address of the HD200IP: Connect the HD2000 IP to a network via standard Ethernet cable, be default the HD2000IP is in DHCP mode.
8.1.3. User Programming and Configuration From your web browser, the HD2000IP will show the following login screen: Enter the password and click on the “Login” button 8.1.4.
8.1.5. Configuration Options and Explanations After a correct password is entered in the login screen, the embedded web server inside the HD2000IP will show the configuration page, which is explained in details below: 8.1.5.
Home – Status Options Meaning Version Product Model Contains the product model info Firmware Version •Boot: Booting code version number. • IMG: This is the main software (firmware) release number, always used to identify the software (firmware) system of the phone. • ROM: This is the main software (firmware) release number, always used to identify the software (firmware) system of the phone. • DSP: Powerful Digital Signal Processing (DSP) technology to ensure superior audio quality.
8.1.5.
Account – Basic Options Meaning Account Status Indicates whether accounts are registered to the related SIP server(s). Account Active When set to Yes the FXS port is activated Sip.mycompany.com or IP Adress. Primary SIP Server This field contains the URI string or the IP address (and port, if different from 5060) of the SIP primary server. e.g., the following are some valid examples: sip.my-voip-provider.com, or sip:my-company-sip-server.com, or 192.168.1.
Label The name show on the LCD of the current device SIP User ID SIP service subscriber’s User ID Authenticate ID SIP service subscriber’s Authenticate ID. Can be identical to or different from SIP User ID Authenticate Password SIP service subscriber’s account password Name SIP service subscriber’s Label which will be used for Caller ID display. DNS Mode Default is ARecord. If select SRV the client will use DNS SRV for server Lookup.
Account – Codec Options Meaning Meaning Preferred Vocader In listed order The HD2000IP supports up to 6 different Vocoder types including G.711 A-/U-law,G.723.1, G.726, G.729A/B, G.722, iLBC, GSM_FR . Depending on the product model, some of these Vocoders may not be provided in standard release. Users can configure Vocoders in a preference list that will be included with the same preference order in SDP message.
Account -Advanced Options Meaning DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833 DTMF Type Send DTMF as in-audio, According to RFC 2833 or SIP INFO message. Send Flash event This parameter allows users to control whether to send an SIP NOTIFY message indicating the Flash event, or just to switch to the voice channel when users press the Flash key. Enable Call Feature Default is No. If set to Yes, Call Forwarding & Do-Not-Disturb are supported locally (see P.
a. xx+ - at least 2 digit number; b. ^ - exclude; c. [3-5] - any digit of 3, 4, or 5; d. [147] - any digit 1, 4, or 7; e.
Min-SE Defines the minimum session expiration (in seconds). Default is 90 seconds. Caller Request Timer If set to “Yes”, the phone will use session timer when it makes outbound calls if remote party supports session timer. Callee Request Timer If selecting “Yes”, the phone will use session timer when it receives inbound calls with session timer request. Force Timer If set to “Yes”, the phone will use session timer even if the remote party does not support this feature.
phone status on the server to DND.
8.1.5.
Network – Basic Options Meaning WAN WAN There HD2000IP operates in two modes: 1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HD2000IP acquires its IP address from the first DHCP server it discovers on its LAN. The DHCP option is reserved for NAT router mode. To use the PPPoE feature, set the PPPoE account settings. The HD2000IP establishes a PPPoE session if any of the PPPoE fields are set. 2.
Network -Advanced Options Meaning LLDP Active : select the desired value from the pull-down list of Active. Packed interval : enter the desired time(in seconds) in the Packet interval (1~3600s) field. Qos Set Layer 3 Qos : This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or DiffServ or MPLS. Default value is 48. Layer 2 Qos : Value used for layer 2 VLAN tag. Default setting is blank. Data VLAN Tag : Valid only when bridge mode.
8.1.5.4 Setting Setting -Preference Options Meaning Web Language Select the displayed language for web page Keypad DTMF Tone Open or close keypad DTMF Tone Volume Amplification HandSet Send Volume No Key Entry Timeout(seconds) In seconds, 0 means never timeout, default is 0 second. Dial now Timeout(seconds) In seconds, Interval for DialNow, default is 0 second. Watch Dog Enable Prevent phone freeze, so that it can be automatically reset when it run error.
Setting - Features Options Meaning Forward Always Target : Target number for transfer. On Code : The feature code to enable all incoming calls forward, the phone will send the feature code directly to open all incoming calls forward. Off Code : The feature code to disable all incoming calls forward, the phone will send the feature code directly to close all incoming calls forward. Busy Target : transferred to target number.
Setting - Tones Options Meaning Select Country Dial Tone, Ringback Tone, Busy Tone, Reorder Tone, Confirmation Tone, Call Waiting Tone Using these settings, users can configure ring or tone frequencies based on parameters from local telecom. By default, they are set to North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds.
Setting - Date&Time Options Meaning DHCP Time Time Zone Current local time in cities worldwide NTP Server is Covered with DHCP Allow DHCP Option 42 to override NTP server NTP Server Address of NTP server Backup NTP Server Management -Password Options Meaning User Type Choose between : User Type Admin: The administrator access level. With this access level, all configurations on interface.
identity for this access level is admin. And the default password is admin. Var: The value-added reseller access level. Generally, with this access level, most on the web user interface and phone user interface can be read and written. The authentication identity for this access level is var. And the default password is 1234. User: The end user access level. Generally, only a few configurations are allowed to be written and read for access user. The authentication identity for this access level is user.
Management - Auto Provision Options Meaning PnP Active The request to the server to obtain a support URL for upgrade. Upgrade Mode Type of the provider : TFTP/HTTP/FTP/HTTPS Firmware Server Path needs to be set to be a valid URL of a provider server, server name can be in either FQDN or IP address format. Below are examples of some valid URLs. e.g. firmware.mycompany.com:5688/Depaepe e.g. www.mycompany.com:5688/fm/Depaepe e.g. 218.2.83.
Management- Configuration Options Meaning Configure File Dowload Device Xml Configuration Export the XML configuration files to backup the settings. Restore Xml Configuration Import the XML configuration files to restore the settings. Dowload Device Xml Configuration Export the BIN configuration files to backup the settings. Restore Xml Configuration Import the BIN configuration files to restore the settings. System Log Dowload System Log Syslog Server The IP address or URL of System log server.
9. SLIC chip exception (WARNING and ERROR levels) 10. memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address][error code] error message Example: May 19 02:40:38 192.168.1.
Management - Server CA Options Meaning Import Trusted Certificates Files Trusted Certificates Management— Tools 46
Options Meaning Pcap Feature 8.1.6. Saving the Configuration Changes Once a change is made, users should click on the “SaveSet” button in the Configuration page, as follow: 8.1.7. Rebooting the HD2000IP You can reboot the HD2000IP by clicking on the “Reboot” button after each update to the configuration page. Alternatively, you can reboot by unplugging the power supply of the HD2000IP and then powering it on again.
There are two configuration files, one is “cfg.txt” and the other is“cfg001fc1xxxxxx”, where “001fc1xxxxxx” is the MAC address of the HD2000IP. For more information regarding configuration file format, please refer to the related technical documentation. The configuration file can be downloaded via TFTP or HTTP from the central server.
9. Option 150--TFTP server address. (if you select SUPER OPTION->Upgrade Via>TFTP), HTTP server address (if you select SUPER OPTION->Upgrade Via→HTTP) 9. SOFTWARE UPGRADE To upgrade software, HD2000IP can be configured with a TFTP server where the new code image is located. The TFTP upgrade can work in either static IP or DHCP mode using private or public IP address. It is recommended to set the TFTP server address in either a public IP address or on the same LAN with the HD2000IP.
10. RESTORE TO FACTORY DEFAULT SETTINGS Warning: Restoring to the factory default settings will delete all configuration information of the device. Steps to follow in restoring to factory default settings by keypad: a) Press “***” for voice prompt. b) Enter “99” and then you will hear the voice prompt “Reset”. c) Enter the number “862584658050”. A "click" sound will be heard. d) Wait for 15 seconds. The device is now restored to the factory default setting. You can also reset the phone via web page.
Depaepe se réserve le droit de modifier cette notice à tout moment et sans préavis. Depaepe Tel : 33 (0) 1 30 25 81 60 Fax : 33 (0) 1 39 98 61 24 Site Web : www.depaepe.
