Troubleshooting guide

GEN2BME Enabler
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7. GEN2BME Enabler
(for Gateway 500 series: GW51MO2, GW52MO1/2, GW53MO1/2)
A. Essential guide
Before you start using the GEN tool, please make sure:
- the ignition is ON
- the proper DIP switch settings are set on the Gateway
- if the phone option needs to be enabled, make sure to set 2nd DIP switch on the GEN Enabler
to ON
If there is a problem after the use of the tool (LED is RED on the GEN Enabler)
- check if the ignition was ON
- check if the DIP switches on the GEN Enabler are correctly set
- check if the OBD connector has extra anti-theft protection
- the GEN Enabler has been used earlier and was not deactivated
If the problem persists, please send the log file from the GEN Enabler to Dension.