Troubleshooting guide

Gateway 500S BT (GW52MO2) support issues
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A. Differerences between the GW500 (GW51MO2) and the GW500S BT (GW52MO2)
- Gateway 500S BT has a Built-in Bluetooth (HFP + A2DP) module
- Gateway 500S BT is compatible TEXT display capable cars only
- Gateway 500S BT charges by 1A (power booster is not required)
Compatibility differences:
The old Gateway 500 supports the following applications (GW500S BT does not):
- Aston Martin DB9
- BMW 7 series (E65/E66)
- Mercedes with Audio 20/50 or Comand with END/SEND buttons
- Rolls-Royce Phantom
- Porsche with CDR23/24
- Volvo S40/V50 and XC90
- Saab 9-3 and 9-5
B. Gateway Pro BT iPod/iPhone/iPad compatibility
Supported iPod/iPhone devices with 30 PIN connector (dock cable not included in the package):
- iPod (4th generation)
- iPod nano (1st, 2nd, 3rd, 4th , 5th and 6 th gen.)
- iPod mini
- iPod Photo 4G
- iPod Video 5G
- iPod Classic (80/120/160GB)
- iPod Touch (1st, 2nd, 3rd and 4th generation)
- iPhone, iPhone 3G / 3 GS & iPhone 4 / 4S
GW500 (GW51MO2)
GW500S BT
(GW52MO1) or (GW52MO2)
Text
Yes, but works with non-text
capable systems too
e.g. CDR23, Audio 20
Yes, but non-text capable systems are
not supported
e.g. Mercedes Audio 20/50
Retains factory CDC
Yes
Yes but the Dual FOT
(GW52MO2) version only
USB Lightning support
No
Yes
2nd USB socket for
additional charging
No
Yes
Bluetooth
Not available
Integrated
1A charging support
Power Booster required
Yes