Operation Manual
25
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in this owner's manual?
3. Is the external device (player or effects processor) operating correctly? 
If this unit does not operate properly, check the items listed in the table below.
If the symptom is not covered on the check list, contact your dealer or service centers.
Service centers are listed at http://www.d-mpro.com.
Symptom Cause/Solution Page
Power does not turn 
on.
•Check the connection of the AC adapter power plug to the outlet and 
the connection of the DC plug to the unit.
6
There is no sound, or 
the sound is too quiet.
•Check the connections for all devices.
•Set the channel input source select knob to the device that is playing 
back.
•The mic ducking function is operating. Set the 
DUCKING switch to 
”OFF”. 
4,5,6
12
13
The sound is distorted.  •Adjust the master output level adjustment knob.
•Adjust the channel input level adjustment knob.
–
12
This unit does not 
operate properly, or 
there is no sound. 
•Check the connections for all devices.
•Check that the volume settings for the connected devices and DJ 
software on the computer are properly adjusted.
•Match the settings on the unit to those on DJ software.
•WAV files become mixed if the sampling frequency and bit number 
are different. Depending on the audio application used, WAV files that 
have different sampling frequencies or bit numbers cannot be played 
simultaneously. 
•When other USB devices are connected to the computer, connect 
only the unit to the computer and check if this works.
4,5,6
12
–
–
–
Sound cuts out or is 
distorted. 
•Exit any other applications.
•When multiple WAV files are played back simultaneously, the playback 
sound may cut out depending on the computer specifications. Try 
playing back 1 WAV file. 
–
–
The button lights are 
dim.
•The dimmer is in operation. Check the dimmer settings on the DJ 
software. 
–
Troubleshooting
Before use 
Connections 
Installing and setting up 
supplied software
Basic 
operations 
USB settings 
Other 
functions
Part names and 
functions 
Troubleshooting 
Specifications 
Index
System 
diagram 
Troubleshooting 










