HEOS Extend QUICK START GUIDE QSG_HEOS-extend_E3.
BEFORE YOU BEGIN Make sure you have the following items in working order: Router Internet Connection Apple iOS or Android mobile device connected to your network STEP 1: UNPACK Carefully unpack your new HEOS Extend. Verify that the following items are included in the box. 1 QSG_HEOS-extend_E3.
English STEP 2: CONNECT HEOS Extend QUICK START GUIDE Français Connect the power cord to the HEOS Extend and a wall outlet. Connect the included Ethernet cable between the HEOS Extend and your router. Español 2 QSG_HEOS-extend_E3.
STEP 3: CONTROL Download the HEOS by Denon App Go to the App StoreSM or to Google PlayTM and search for “HEOS by Denon” to download and install. 3 QSG_HEOS-extend_E3.
English STEP 4: CONFIGURE HEOS Extend QUICK START GUIDE Français Your HEOS Extend can be configured to operate in two different modes, “Extender” mode and “Access Point” mode. Español Extender mode is used to extend the range of your existing wireless network. Access Point mode is used to set up a new wireless network in the event you don’t have a wireless network installed in your home or office. 4 QSG_HEOS-extend_E3.
Extender Mode 1 Make sure your mobile device is connected to the wireless network you want to extend. (You can check this in the Settings/Wi-Fi menu of your mobile device) 2 Launch the HEOS app on your mobile device. 3 Select the Settings icon in the upper left corner of the screen or tap “Setup Now” button at the top of the screen. 4 Select My Devices -> HEOS Extend -> Mode -> Extender. Music 5 Follow the instructions on the screen to complete the configuration. 5 QSG_HEOS-extend_E3.
2 You can connect to the HEOS Extend from any Wi-Fi device by selecting the network name (SSID) that starts with “HEOS_”. Español Verify that the Network LED on the top of the Extend is solid green, indicating that the Extend is connected to your router and operating in Access Point Mode. Français 1 English Access Point Mode HEOS Extend QUICK START GUIDE NOTE • • • The exact network name is unique for every HEOS Extend. The exact network name is printed on the bottom of each HEOS Extend.
BASIC TROUBLESHOOTING The HEOS Extend doesn’t connect to my existing wireless network • Move the HEOS device and the HEOS Extend closer to existing wireless access point and try again My HEOS devices still can’t connect to my network after I successfully added a HEOS Extend • Move the HEOS device closer to the HEOS Extend • Move the HEOS Extend closer to your wireless access point I can not connect to HEOS Extend when it is configured as a Wireless Access Point • • • • Connect to the HEOS Extend f
HEOS Extend QUICK START GUIDE English Français Connecting to a network using WPS If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS Extend can optionally connect to your network using the “Push Button” method by following these steps: Español 1. Press the WPS button on your router. 2. Within 2 minutes, Press and Hold the Connect button on the front panel of the HEOS Extend for 5 seconds. 3.
CONTACT Denon For US & Canada only: If you need further assistance with your HEOS Product, please contact HEOS by Denon Customer Support Services below: Website www.HEOSbyDenon.com/Support Email Support@HEOSbyDenon.com Live Chat www.HEOSbyDenon.com/LiveChat Telephone Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) QSG_HEOS-extend_E3.
HEOSbyDenon.com HEOS Extend V01 QSG_HEOS-extend_E3.indd 11 D&M Holdings Inc, Printed in Taiwan R.O.C.
