Operation Manual

TroubleshootingInformationHDMI Control FunctionPlaybackSetupConnectionsGetting Started Specications
ENGLISH
56
• Some functions may not be used under certain operating conditions, but this is not failure of the unit.
Read the description in this Owner’s Manual for details on correct operations.
• The volume may differ from disc to disc. This is due to the differences in how the signals are recorded
on the disc and is not a malfunction.
• During programmed playback, it is not possible to perform random playback or to start playback from
a desired track or le.
• Some functions are prohibited on some discs.
Symptom Cause / Countermeasure Page
The unit is operated
by the remote control
of an other DENON
product.
• The unit is designed to be operated by the remote controls of
other DENON products.
• To avoid the unit being operated by the remote controls of other
devices, set “Other Setup” – “Remote Control Setting” – “Receive
Legacy Remocon” to “Off” on the GUI menu.
7, 31
31
Buttons do not work
or the unit stops
responding.
• Operations may not be permitted by the disc.
• The safety protection device may be activated. Unplug the power
cord once, and wait for 5-10 seconds and then plug it in again.
• Refer to the instructions of the disc.
–
–
–
A playable disc is not
read.
• The pickup lens may be dirty. Before requesting servicing, try
cleaning the laser pickup with a commercially available lens
cleaner. (Do not use a cleaner with a brush because it may
damage the lens.)
–
The camera angle
does not switch.
• If the multiple angles are not recorded in a BD-Video or DVD-
Video, the camera angle cannot be switched. Also, multiple
angles may only be recorded for specic scenes.
47
Playback does not
start when a title is
selected.
• Playback may be prohibited by the viewing restriction setting.
Check the “Ratings” setting on the GUI menu.
29
I have forgotten the
password for the
rating level.
• On the GUI menu, perform the “Other Setup” – “Initialize”
procedure.
31
Troubleshooting
Symptom Cause / Countermeasure Page
No sound or the
sound is hard to
hear.
• Check the audio connections of connected devices and
speakers.
• Is the power connected audio devices turned on?
Is the input selection set to the input to which the DBP-A100 is
connected?
• Is the audio output properly selected?
11 ~ 20
–
13 ~ 20
The picture freezes
momentarily during
playback.
• If a disc is scratched or contaminated with ngerprints, the disc
may not play correctly. Clean the disc or replace with a non-
scratched disc.
• There may be a problem with the data recorded on the disc.
6
–
Playback does not
start even when 1 is
pressed, or starts but
stops immediately.
• Is there condensation inside the player or on the disc? (Let it sit
for 1 to 2 hours with the power off.)
• When the disc is scratched or contaminated with ngerprints,
the disc may not play correctly. Clean the disc or replace with a
non-scratched disc.
• Is the disc loaded upside-down? Load the disc properly, with the
side to be played face down.
• Is an unplayable disc loaded?
3
6
6
3, 4
Subtitles are not
displayed.
• Subtitles cannot be displayed for BD-Video, DVD-Video or DivX
®
les that do not contain subtitles.
• Is the subtitle setting “Off”? Use the disc menu or
to set the
subtitles to display.
46
23
My SD Memory Card
cannot be read.
• The format of the card does not match this unit or the card is not
compatible.
• Is the playback media mode set to “SD CARD MODE”?
Select “SD CARD MODE” with
.
31
34
No return to start-up
screen when a disc is
removed.
• There may be an internal error. Set the power to standby, wait
awhile, then turn the power back on.
–
The set cannot be
operated with the
remote control.
• Aim the remote control directly at the infrared sensor window on
the front of the unit.
• Operate within a distance of 7 meters from the remote control
sensor.
• Remove any obstacles.
• Replace the batteries with new ones.
• Insert the batteries in the proper direction, checking the q and
w marks.
• Match the signal code of the remote control to the signal code
of the unit.
7
7
–
7
7
7
1.DBP-A100_E3_ENG_007.indd 56 2010/08/12 19:20:32