User's Guide

0
GUI Menu Map Setup Playback Information
ENGLISH
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
Symptom Cause Countermeasure Page
Cannot login
to Rhapsody.
(“Username
or Password
is incorrect” is
displayed)
• Login information is incorrect.
• Trial period has expired.
• Check if the Username for
Rhapsody has been properly
entered.
• Re-enter the Password. (Password
is not displayed.)
• Get a full account.
www.rhapsody.com/denon/signup
15
15
14
Cannnot play. • When the trial period has finished,
there is a limit to the playing time
and number of tracks that can be
played.
• Get a full account.
www.rhapsody.com/denon/signup
14
Stops in the
middle of playing.
• When the trial period has finished,
there is a limit to the playing time
and number of tracks that can be
played.
• Get a full account.
www.rhapsody.com/denon/signup
14
Cannot compile
Playlist.
• The AVR-4308CI / AVR-3808CI
does not respond to playlist
compilation.
• When the playlist is compiled in
“PC Application”, it is registered
to “My Library”. In this way, the
playlist can be played in AVR-
4308CI / AVR-3808CI.
b Need full account.
–
Cannot delete
Rhapsody
Channel
registered in “My
Channels”.
• Cannot be done with AVR-4308CI
/ AVR-3808CI.
• Delete from “PC Application”.
b Need full account.
–
Cannot delete
Tracks, Playlists,
Channels
registered in “My
Library”.
• Cannot be done with AVR-4308CI
/ AVR-3808CI.
• Delete from “PC Application”.
b Need full account.
–
Symptom Cause Countermeasure Page
When performing
the following
operations on a
connected device,
AVR-4308CI /
AVR-3808CI
has the same
operations.
⋅ Power ON/OFF
⋅ Switching audio
output devices
⋅ Adjust volume
⋅ Switch input
source
• HDMI Control function is
operating.
• Set “Manual Setup” – “HDMI
Setup” – “HDMI Control” –
“Control” to “OFF”.
When you only want to operate
the power on/off each device, set
“Power Off Control” to “OFF”.
4
GRhapsodyH
Symptom Cause Countermeasure Page
“CHECK SIRIUS
TUNER” is
displayed.
• The SiriusConnect Home Tuner is
not connected.
• Check that the connections are
correct.
10
”ANTENNA
ERROR” is
displayed.
• The antenna is not connected. • Check that the connections are
correct.
10
”INVALID
CHANNEL” is
displayed.
• Channel is not present. • Select another channel. –
”ACQUIRING
SIGNAL” is
displayed.
• The signal cannot be received.
• Displays while SiriusConnect
Home Tuner is connected.
• Reposition the antenna. –
”Call SIRIUS”
z
is displayed.
• Channels are not subscribed to. • If you subscribe to the channel,
you can receive the channel.
–
”SUBSCRIPTION
UPDATED” is
displayed.
• While updating contract information. – –
”Enter Lock
Code [ ]” is
displayed.
• Selected channels are locked. • Please insert Lock Code (4 digits)
into “[ ]”.
–
z: After scroll displays “Call 888-539-
....
” twice, displays “Call SIRIUS”.
GSIRIUS Satellite RadioH
Troubleshooting
GHDMI ControlH
Troubleshooting