Warranty

Limited Warranty
Ostrich Product has been designed and manufactured in order to provide maximum
satisfaction and safety. It is guaranteed for 90 days against any manufacturing or material
defects. This guarantee DOES NOT cover damages that arise from business use,
improper assembly or set up, normal wear and tear, accessories or defects that result from
misuse. Under the terms of this limited warranty, Ostrich will replace, repair, or send a
replacement part free of charge if the product problem meets the conditions above and is:
• Welding, Frame, Hinges, Bolts, Brackets, Fabric, Chair feet, or Foot rests
Depending on the nature of the defect, you may either receive a replacement part or
an entire chair.
Note: If you purchased your Ostrich chair or PakSeat at ostrichchair.com or pakseat.com,
enjoy free shipping on your replacement part. Have your original order number handy to
ensure this benefit. If you purchased your Ostrich chair or PakSeat at another retailer,
your replacement or replacement part is free, but a shipping charge will be applied to
your order.
Note: Undamaged products purchased from a Deltess Corp dealer must be returned to the
dealer from which it was purchased. If an undamaged product was purchased from
Deltess Corp. the product can be returned to Deltess Corp for refund of the cost of the
product.
Rust: Ostrich uses steel in a variety of applications and forms for its outdoor furniture
because of its durability. Although furniture frames are cleaned, primed, and coated for
protection prior to sale, steel components can rust and are not covered under warranty.