User's Manual

8 Cisco WAP150 Quick Start Guide
Suggested Next Steps
In case of an error while installing, try the troubleshooting procedures
described in this section.
Troubleshooting
If you cannot display the configuration utility, you can test the ability of the
computer to communicate with the Cisco WAP150 by using ping. To use
ping on a computer running Windows:
STEP 1 Verify that the Cisco WAP150 is powered on and the lights indicate
the appropriate links.
STEP 2 Locate the Cisco WAP150’s IP address. While there are different
ways to locate the IP address, this procedure uses Cisco FindIT.
a. If you have previously downloaded Cisco FindIT, open Internet
Explorer and launch Cisco FindIT. For more information on
downloading Cisco FindIT, see www.cisco.com/go/findit.
b. In the Cisco FindIT display, place your mouse over the Cisco
WAP150’s name. The Cisco WAP150’s IP address is displayed
along with other device information.
STEP 3 Open a command window by choosing Start > Run and enter
cmd.
STEP 4 At the command window prompt, enter ping and the Cisco
WAP150’s IP address. In this example, we pinged 192.0.2.10.
If successful, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data:
Reply from 192.0.2.10: bytes=32 time<1ms TTL=128
If it fails, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data:
Request timed out.
Possible Cause of Installation Failure
Devices Cannot Connect Using Wi-Fi
Complete the Setup Wizard. The Wi-Fi radio on the Cisco WAP150 is
turned off by default, and the Setup Wizard activates it. For users who do
not want to use the Setup Wizard, log into the Cisco WAP150 using a
Category 5e Ethernet cable, and activate the Wi-Fi radio manually. See the
Administration Guide for details on activating the Wi-Fi radio.
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