User's Manual

Troubleshooting

Problem:

I can’t connect to the Internet wirelessly.

Solution:

If you are unable to connect to the Internet from a wireless

computer, please check the following items:

Look at the lights on your Router. If you’re using a Belkin Router,

the lights should be as follows:

• The “Power” light should be on.

• The “Connected” light should be on, and not blinking.

• The “WAN Internet” light should be either on or blinking.

• The “Wireless” light should be on or blinking.

Open your wireless utility software by clicking on the icon in the

system tray at the bottom right-hand corner of the screen.

The exact window that opens will vary depending on the model

of wireless card you have; however, any of the utilities should

have a list of “Available Networks”—those wireless networks it

can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed

—

go to the troubleshooting

solution titled “I can’t connect to the Internet wirelessly, but my

network name is listed”.

No, my network name is not listed

—

go to the troubleshooting

solution titled “ I can’t connect to the Internet wirelessly, and my

network name is not listed”.

Problem:

I can’t connect to the Internet wirelessly, but my network name

is listed.

Solution:

If the name of your network is listed in the “Available Networks” list,

please follow the steps below to connect wirelessly:

Click on the correct network name in the “Available

Networks” list.

If the network has security (encryption) enabled, you will need to

enter the network key. For more information regarding security,

see the page entitled: “Setting

WPA

ecurity”

“Setting

Encryption

”