Installation manual
71
Operation and Installation Manual for SOLIVIA 2.0/2.5/3.0/3.3/3.6/5.0 EU G4 TR
12. Diagnostics and Troubleshooting
EN
12.2 Analyzing Failures
When a warning is given or a failure shown by the LEDs and the
411 Current Overview menu, additional information can be dis-
played.
This is generally divided into two categories:
● External events (incl. insulation and grounding failures)
● Internal events
The additional information on the failures are logged in two sepa-
rate menus:
● External events: Menu 480 Ext. Events
● Internal events: Menu 620 Internal Log
Depending on the failure category, you will automatically be taken
by the system from the 411 Current Overview menu to the appro-
priate menu with the description of the failure.
The method for resolving the failure depends on the failure cat-
egory.
Events in the "external events" failure category are generally
resolved by the installer.
Events in the "internal events" failure category must always be dis-
cussed with Delta Solar Support rst before attempting to resolve
the failure.
If events from both categories occur simultaneously, those in the
"internal events" category take priority. In this instance, therefore,
Delta Solar Support should always be contacted rst.
12.2.1 Procedure for External Events
External events
Day: ____Wh
Now: ____W
411 Current overview
1. Press the button in the 411 Current Over-
view menu.
→ This displays a list of the most recent
failures.
The message Ext. events is shown in the 411
Current Overview menu.
Islanding
PV1 Temp derating
Voltage too high
External events
2. You can view the whole list by pressing the
buttons.
Press the
button.
→ This displays the 480 Event Journal menu.
➔
Change events
External events
-------------------
480 Event journal
3. Press the button.
→ The 481 External Events menu is dis-
played.
Begin 1014V
Voltage too high
16.04.2012 17:25:36
481 External events
4. You can view the whole list by pressing the
buttons.
→ Additional information is also shown for each
failure.
A description of resolving the failure can be found
in this manual under Chapter “12.3 Overview of
Failure Messages/Troubleshooting”, p. 73 for
the displayed failure text (in this example Volt-
age too high).










