User's Manual

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4. Troubleshooting
If you experience problems, some of them are described below. For system status
and event message information, please see Event Messages on page 32.
Potential Problems and Solutions
IP Address Problem:
If the IP address displayed on the DDP LCD does not match or you get the DHCP
subnet from your internal network or AP router, it always shows “169.254.0.1”,
it means it was unsuccessful to obtain a DHCP from your AP router. Check network
connectivity to the AP router or other DHCP server. You may also wish to contact
your Internet Service Provider or refer to your AP router documentation for
assistance or setting.
Attention
WiFi signal strength will depend on user’s AP router distance. So, please
possibly to set up our device near with your AP router to make sure RF signal have
low decay or interference. You must change your AP router channel to others if
you meet our device not easily to connection each other. If interference serious, it
easily to meets this symptom.