Installation Guide
14
 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The fan is not turning on 1. Power off
2. Faulty switch
3. Faulty wire connection
1. Make sure power supply is on.
2. Test or replace switch.
3. Check wire in switch box.
The fan seems louder 
than it should
1.  CFM too great 
2.   Damper not working 
properly or damaged 
3.   Bend in duct too close 
to fan discharge
4.   Fan discharge 
duct
5.   Fan body not securely 
attached
1.   Be sure the CFM rating on the fan matches the 
size of your room.
2.   Check damper to ensure it is opening and closing 
properly. If the damper has become damaged, 
please call Customer Service.
3.   Be sure you do not have any sharp bends in duct 
closer than 18 in. to the fan discharge.
4.   Use recommended size ducting to reduce fan 
noise. 
5.   Be sure the fan is securely attached to your ceiling 
joists.
The fan is not clearing 
the room
1.   
airfow within room 
2.   
1.   Be sure a door or window is slightly ajar or opened 
2.   Be sure the CFM rating on the fan matches the 
requirements for your room size.
The light is not turning 
ON
1. Power off
2. Faulty switch
3. Faulty wire connection
1. Make sure power supply is on.
2. Test or replace switch.
3. Check wire in switch box.
The fan keeps running 
even though the house 
humidity level is lower 
than set humidity level
1.   Our sensor tolerance 
is +/-10% RH 
2.   Outdoor humidity is 
back drafting to the 
fan
1.   Continue to let the fan run since it is good to keep 
venting the house and the electric bill is minimal 
(approximately less than $10 per year).
2.   Turn the fan off when not in use.










