User guide

23
Troubleshooting
If you see this on the screen: Try this:
Updating •Your radio is being updated with the latest
encryption code. Wait until the update is done.
•You may be trying to tune to a channel that is
blocked or unavailable. Tune to another channel.
— •No program information, such as artist name, song
title, or channel exists.
If this happens:
•Try this:
You do not receive all the
channels to which you subscribed
•If you have not yet activated your service, refer
to the Activation section in the User Guide which
accompanied your radio.
No audio •Check all cables between your radio and your home
stereo system or powered speakers for a firm and
secure connection.
•Ensure you have selected the proper input source
on your home stereo system.
•Increase the audio level of the radio. Refer to the
User Guide which accompanied your radio for
instructions.
Audio sounds too soft •Raise the volume of your home stereo system or
powered speakers, or increase the audio level of
your radio until the sound quality improves. Refer
to the User Guide which accompanied your radio for
instructions.