User guide
22
Your Home Kit has been designed and built to be trouble-free, but if you 
experience a problem, try this:
• Check that all connections are firm and secure.
• Make sure you have connected the Home Dock as described in this User 
Guide. Verify that the AC power outlet is working.
If you see this on the screen: Try this:
Acquiring Signal •Move the antenna to a south-facing window. Not 
sure which way is south? Think about where the 
sun rises (in the east) and sets (in the west). Then 
stand so that east is to your left and you’ll be facing 
south. Is there a window in the direction you’re 
facing?
•You may need to find a better location for the 
antenna. Refer to "Step 2: Install the Indoor/
Outdoor Antenna" on page 16.
Check Antenna •Make sure that the Indoor/Outdoor Antenna cable 
is firmly and securely plugged into the Home Dock. 
Make sure the cable is not bent or broken.
•Turn the radio off, then on, to reset this message. 
Channel Off Air  •The channel you’ve selected is not currently 
broadcasting. Tune to another channel. 
Loading  •Your radio is acquiring audio or program 
information. This message usually goes away in a 
few seconds. 
Troubleshooting










