Specifications

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The following information is provided so that if you need support for your Magellan
eXplorist, you can direct your questions/comments to the proper person at Thales
Navigation.
Technical Support
If you need technical assistance, "how-to" help, or if you have a technical question
about the functionality of your Magellan product, please contact us on the internet at
www.magellangps.com or you may reach technical support by fax or by phone.
Our technical support phone representatives are available Monday through Friday,
6:00 a.m. to 5:00 p.m. P.S.T/P.D.T or after hours you may leave a detailed voice
mail message that will be returned within the next business day.
Telephone: [phone] or [phone] (Outside North America).
You may also reach technical support by fax: [phone] [Attn: Tech.
Support].
E-mail: magellansuppor
[e-mail]
Warranty Service
To obtain warranty service on your eXplorist, you need to contact the technical
support group for a return authorization prior to shipment of product. Packages
arriving at our dock without an RMA may be refused. To obtain an RMA, simply
contact our technical support group at:
Tel: [phone] or 909-394-5000
Fax: [phone] [Attn: Tech. Support]
E-mail: magellansuppor
[e-mail]
Contacting Magellan Support