Operation Manual
19
Troubleshooting
PROBLEM CAUSE SOLUTION
The appliance does not come on. The appliance is not plugged into a mains
socket.
Make sure the appliance is correctly connected and
press the button(C7).
Steam leaks from under the steam
generator.
Themaximumpressuresafetysystemhas
tripped.
Turn the appliance o immediately and contact
themanufacturer’scustomerservices.
Water leaks out from the holes in the
bottomofthesoleplate.
Waterhascondensedinsidethetubesbecause
steamisbeingusedforthersttime,orhasnot
beenusedforsometime.
Pressthesteambutton(B2)severaltimesaway
fromtheironingboard.Thiswilleliminatecold
water from the steam circuit.
The thermostat dial (B3) is not in the correct
position.
Place the thermostat dial (B3) in the l l l
sector.
Theironingsystemispositionedonanunstable
and/or sloping surface.
Theironmustbeusedandrestedonastable
surface.
Brown coloured uid leaks from the
soleplate.
Chemicalwatersoftenersoradditiveshave
beenpouredintothewaterreservoirorsteam
generator.
Neverpourproductsintothewaterreservoir(see
section: “What water to use”).
Clean the plate with a damp cloth and rinse the
steam generator
( ).
White specks come out of the iron
soleplate.
Thesteamgeneratorhasnotbeenrinsed
regularly.
Rinse the steam generator ( ).
Thersttimetheapplianceisturnedon,
you notice smoke.
Somepartshavebeentreatedwithsealer/
lubricantwhichevaporatesthersttimethe
iron heats up.
Thisisnormalandwillstopwhenyouhaveused
the iron a few times.
The appliance emits an intermittent
noiseassociatedwithvibrations.
Waterisbeingpumpedintothesteam
generator.
This is completely normal.
A click sound comes from inside the
appliance.
This is completely normal.
Thesteamgeneratorcapisdicultto
unscrew.
Limescale has made the steam generator cap
diculttoopen.
Turnthecapforcefully.Toavoidtheproblem,rinse
thesteamgeneratorfrequently.
Duringregeneration,nosolution
comesoutoftheremovabletube.
Thetube(A5)hasnotbeenextractedcorrectly. Putthetube(A5)backthenextractagain.
Wait for a few minutes for the internal circuit to ll
andsolutiontocomeout.Ifnecessary,extractand
replacethewaterreservoir.
Afterregeneratingthelter,the
and lights do not go out.
HoldtheOKbutton(C3)downforatleast5
seconds.
Afterllingthereservoir,the
light comes on again.
Thereservoir(A2)isnotpositionedcorrectly. Extractandreinsertthereservoirorturnthe
applianceonandobypressingthe button
(C7).
Ihavestartedlterregeneration
butdidnotrinsebeforeturningthe
appliance on.
Turn the appliance o immediately and complete
theprocedurebyrinsing.
Theappliancehasbeendropped
during transport.
Checkthattheappliancehasnotbeendamaged
and if necessary take it the manufacturer’s
customerservices.
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