Technical data

24
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot
The cups were not preheated. • IfEnergySavingisnotactive,leavethecupsonthe
cup warmer for at least 20 minutes for them to warm
up.
• Warmthecupsbyrinsingthemwithhotwater
(using the hot water function).
The infuser has cooled down because 2/3 minutes have
elapsed since the last coee was made.
Before making the coee, heat the infuser by performing a
rinse cycle (see the section “Tips for a hotter coee”).
A low coee temperature is set. Set a higher coee temperature in the menu.
The coee is not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial one click anticlockwise to-
wards “1” while the coee mill is in operation (g. 11). Con-
tinue one click at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2 coees.
Wrong type of coee Use a type of coee for espresso coee machines.
The coee is delivered too
slowly or a drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial one click clockwise to-
wards “7” while the coee mill is in operation (g. 11). Con-
tinue one click at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2 coees.
DISPLAYED MESSAGE POSSIBLE CAUSE SOLUTION
INSERT CHOCOLATE CARAFE
The hot chocolate carafe is not inserted correctly. Insert the hot chocolate carafe correctly.
CLOSE DOOR
The service door is open Close the service door.
GENERAL ALARM
The inside of the appliance is very dirty. Clean the inside of the appliance thoroughly, as described in
the section “Cleaning and maintenance”.
If the message is still displayed after cleaning, contact
customer services.
EMPTY CIRCUIT
FILL CIRCUIT
alternating with...
Water delivery
PRESS OK
The water circuit is empty. Press OK to deliver water from the spout until it ows out
normally.