User Manual
17
en
IF SOMETHING DOES NOT WORK
Check the following before calling the authorised Technical Service Centre operating in your area.
PROBLEMS CAUSES SOLUTION
The appliance is operating in dehumi-
difying  mode but the humidity does 
not decrease.
The lter is clogged.
Either the temperature or the humidi-
ty in the room is too low.
The room is too  large for  the dehu-
midifying power of  the appliance, or 
there are too many sources of humidi-
ty (boiling pots, etc.).
The set humidity value is too high.
Clean the lter.
In  certain conditions it is normal  for 
the appliance not to dehumidify.
Check  the  operating  limits  of  the 
appliance  in  the  “Technical  Speci-
cations” chapter. In certain cases it is 
advisable to heat the room you wish 
to dehumidify. The Extra Power mode 
included in this model makes it easier 
to raise the temperature.
Decrease the set humidity value.
The appliance does not operate for ap-
proximately3minutesafterstartup.
The safety device has correctly made 
the appliance trip.
Waitfor3minutestopass.
 appears on the display
 appears on the display
   appears on the display
The tank is missing.
The tank is full.
The tank is positioned incorrectly.
The room temperature is very low.
One of the probes is faulty or the hu-
midity  in the  room is  too low or too 
high to be detected correctly. 
Put the tank back in place.
Empty the tank. 
Position the tank correctly.
Increase, if possible, the room tempe-
rature.
See  if  the  appliance  starts  working 
again  when  moved  into  another 
room with a level of humidity within 
the  operating limits indicated in the 
“Technical Specications” section.
If the problem persists, call the Service 
Centre.
Troubleshooting








