Desktop Computer Quick Reference Guide

Finding Information 7
Finding Information
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
Document/Media/Label Contents
Service Tag/Express Service Code
The Service Tag/Express Service Code is
located on your computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com or contact support.
• Enter the Express Service Code to
direct your call when contacting
support.
Drivers and Utilities Media
The Drivers and Utilities media is a CD or
DVD that may have shipped with your
computer.
• A diagnostic program for your computer.
• Drivers for your computer.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
• Desktop System Software (DSS).
• Readme files.
NOTE: Readme files may be included on
your media to provide last-minute updates
about technical changes to your computer
or advanced technical-reference material
for technicians or experienced users.
Operating System Media
The Operating System media is a CD or
DVD that may have shipped with your
computer.
• Reinstall your operating system.
Service Manual
The Service Manual for your computer
can be found at support.dell.com.
• How to remove and replace parts.
• How to configure system settings.
• How to troubleshoot and solve
problems.
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